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smsmode offers whatsapp chatbot to companies in-house

The company chatbot: closer to your employees

After conversational chatbots aimed at improving the customer experience, a new virtual trend is emerging. Bots, still bots, but B2E, meaning "Business to Employees". This digital automation tool is now available to your teams.

Why should you consider a chatbot?

In the age of massive digitalization

Our society has firmly embraced digital transformation, so much so that conversational bots have become valuable partners in our consumer experiences . Commonly used on websites to respond to users, they can also be very useful within your business. If they can improve the customer experience of your business, they can also do so internally, improving the quality of life and therefore the productivity of your employees.

 

Saves time and efficiency

By automatically and immediately taking charge of simple and repetitive requests, the digital bot allows you to manage your prospects and customers thanks to an intelligent dialogue with the possibility of personalising situations . Your customer service department is refocused on essential tasks with higher added value, generating significant productivity gains.

 

The chatbot, digital collaborator

How do you do this? By playing on the well-being and thus the efficiency of the latter. The possibilities are endless. Management, HR, stress management ...

These various questions can be easily handled by therobot's artificial intelligence. These Business to Employee (B2E) applications are available on several channels including WhatsApp and are able to support employees of small, medium and large companies.

 

Chatbots for all subjects

All companies can use enterprise bots because all functions within the company are concerned. Whether it's a question of retrieving an order form, a forgotten password, a customer address, etc., all support departments, from accounting to IT, including general services and logistics, are faced with recurring questions that an artificial intelligence can handle efficiently.

...AND TO GO EVEN FURTHER...
All the features of WhatsApp Business
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Why is WhatsApp a game-changer and enables the demand explosion?

The chatbot on a website is the most common. A 100% digital question/answer that creates real added value. WhatsApp is the ideal mobile application;

  • Universal, it works on all smartphones whatever the OS (operating system) used and in all countries
  • It offers a wide range of media (photo, video, PDF, sound, address map)
  • Immediate thanks to a powerful and robust API
  • It allows you to track your shipments, analyse their reception, etc.
  • It has an obvious chatbot plugin facility
  • The costs offered by our services are very competitive