focus on
booking confirmation
booking confirmation by SMS
Internet reservations(travel booking, transportation, restaurants, accommodations, leisure, etc.) are on the rise. Professionals must adopt these additional services and functionalities to be closer to e-tourists looking for a simpler, more fluid and more immediate experience.
In this context, the SMS represents a huge opportunity to seize for the reservation sector by opening the possibility of sending a notification message at the right time, in real time, and creating this expected proximity relationship.
BOOKING CONFIRMATION BY SMS IN NUMBERS
These are the users interested
by SMS Information!
Indeed, recipients are very keen to receive SMS messages giving access to useful information sent by companies. The more the information delivered is related to their daily life or to a service, the more the interest of mobile users for the SMS received is important!
This is the reading rate
of an SMS campaign!
SMS has a read rate of around 95% and many advantages over email or traditional telephone reminders. With SMS, you can be sure that your message will be received, read and taken into account by the majority of your recipients!
This is the average time
To open an SMS!
This proven immediacy makes SMS a medium ofimmediacy and proximity, particularly suited to real-time communications. Maintain a direct and almost instantaneous relationship with your customers with SMS.
The advantages of booking confirmation by SMS
By sending notification messages related to the reservation route made on the applications, you allow:
- send a summary of the reservation made by SMS directly to your customers' mobile number. Ideal for the tourism and leisure sectors (hotels, accommodation, tour operators, airlines and transport companies, restaurants, taxis, parking reservation systems, tourist and cultural sites, etc.), the SMS message sent informs customers of their reservation without latency and in a personalised manner to offer them an optimised experience, create a regular link and strengthen customer relations and satisfaction.
- allow your customers to have quick access to the essentialinformation about their booking (date, address, telephone contact, website, etc.) without having to access a customer account on the Web. In addition to the reminder that it represents, the SMS has the advantage of always being at hand and of not requiring an Internet connection to be read: ideal in a mobile situation!
- optimise the organisation and marketing of services: sending SMS confirmations of bookings saves a considerable amount of time and makes your teams more efficient in managing bookings.
WHITE PAPER
The informative SMS
through 9 action sheets
Our free downloadable white paper will help you discover the possibilities of notifications and information of your contacts on their mobile.
Professional services and tools for booking confirmation by SMS
smsmode puts at your disposal solutions to enable you to set up a confirmation of reservation via the SMS channel:
- an online SMS sending platform with all the professional features needed to send SMS immediately or on a deferred or scheduled date. You can choose from our range of SMS (SMS Pro, SMS France and SMS World, Voice SMS and Unicode SMS) the solution best suited to your needs.
FIND OUT MORE ABOUT THE SMS PRODUCTS AVAILABLE
- HTTP API: thanks to the HTTP API, you can integrate the automated SMS sending functionality directly into your external application (CRM, e-booking site, database, mobile online booking application, etc.). The sending and receiving of SMS messages will thus be integrated directly into your application and can be triggered directly according to the moment(s) defined in the booking scenario (booking request, booking confirmation, abandoned basket, just before the departure date, etc.).
LEARN MORE ABOUT OUR API
Our team advises you...
Our commercial and technical teams are at your disposal to answer all your questions on the confirmation of reservation by SMS and to take advantage of the recommendations of implementation of our turnkey solution of SMS shipments! Feel free to contact one of our collaborators, our goal is the success of your project!