TUTORIAL
Integration guide
for the WhatsApp Business API
Create a WhatsApp Business account in 5 steps with smsmode^©

SUMMARY

STEP 1 :
Contact smsmode^©

STEP 2:
Get a Facebook ID

STEP 3:
Fill in your company profile

STEP 4:
Link the WhatsApp Business API smsmode^© with your customer solution1. An API key2. Implementation elements3. Webhook URLs

STEP 5:
Putting the WhatsApp Business account into production

STEP 1
CONTACT SMSMODE^©

Before you embark on your WhatsApp Business adventure, contact our team, who will be happy to guide you. Like any official program, various accesses and validations are required in order to start using WhatsApp Business services. We will initiate this validation process together.
What's more, our expert will help you choose the subscription that best suits your needs. smsmode^© best suited to your needs.
Contact smsmode^©

STEP 2
GET A FACEBOOK ID

A Facebook Id corresponds to a Facebook Business account. This account will allow you to access and manage WhatsApp Business messaging functionality.

Please note that for this first step you will need to enter a valid company phone number.
Please note: you cannot use a number that has already been associated with a WhatsApp account, or even tested by WhatsApp. If you do, we can offer you one via our virtual number rental service.

The procedure for creating a Facebook Business account is described step by step.
Create your Facebook Business account

Once created, your Facebook Business must be approved by Facebook. This validation can take at least 1 week.
You will receive the validation notification directly on the Facebook Business Manager dashboard of your account.

STEP 3
FILL IN YOUR COMPANY PROFILE

Once your account has been created, you must fill in your company profile. Thus, you must fill in the following information:

• Company name: This name will be visible to the end user.
  Please note: you will not be able to change it later.
  Consult the company name guidelines
• About: This text is displayed on your WhatsApp profile and must be a maximum of 139 characters.
• Description of the company: This text must contain a maximum of 256 characters.
• Address: This field should contain the street name, number, postcode, city and state, with a maximum of 256 characters.
• Brand image URL: The image, hosted on your own server or an online hosting service, must be in "square" form (otherwise it will be automatically truncated by WhatsApp), must have a recommended size of 500px x 500px or 640px x 640px and a maximum size of 5 MB.

To do this, go to the dedicated page of your dashboard by clicking on "Business Settings", then on "Business Info", and finally below your company name is your "Business Manager ID".

STEP 4
LINK WHATSAPP BUSINESS API SMSMODE^© WITH YOUR CUSTOMER SOLUTION

In order to link the WhatsApp smsmode© API to your client solution, several elements are required:

1. An API key
Our team provides you with an API key which you must then use in your request.

2. The implementation elements
Our team provides you with :

• WhatsApp API documentation,
• NodeJs, PHP, Java, Python, C sharp, Ruby, Scala and C++ code examples,
• a "Postman collection" file: This Postman test tool allows you to use the WhatsApp Business API using the examples provided in this Postman collection file.

These elements allow you to implement WhatsApp Business messaging in your client solution.

3. Webhook URLs
In order to receive WhatsApp messages and notifications on your client solution, you must send us the following information webhook URLs (callback URLs) that we set up in your API account smsmode^©.

Once all this has been done, you can carry out a test phase before going into production.

STEP 5
PUT THE WHATSAPP BUSINESS ACCOUNT INTO PRODUCTION

CONGRATULATIONS, YOUR ACCOUNT IS CREATED!

Once everything is installed and approved, it's time to start the conversation with your customers!