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VTC booking platforms and communication 2.0

In your opinion, what do Uber, Kapten (ex-Chauffeur Privé), Lime and City-Scoot have in common ? Yes, they are all part of the transport universe, the new Mobility As A Service solutions. Indeed, they did not exist ten years ago. Finally, they are known to everyone (or at least to anyone who has been outside at least 24 hours ago).

Their biggest common point for us smsmodians is that they are smart, very smart. Since we're nice, we'll explain the reason for the how below.

SMS, an essential tool for transport applications

Transport is often an urgent need.

Need to get to the airport with the first available Uber, need to get to a meeting on time with a Lime you find on your way, but also need to show off in Rome on a nice scooter booked via Cityscoot (yes, it's an urgent need...)

We have set the scene, now, imagine yourself in one of the scenarios mentioned above and you will understand why these 4 companies are so clever.

You have just booked a transport on an application that your friends have been talking about for days. Impatient, you wait for a confirmation to breathe. Your phone vibrates. Immediately, without having to unlock it, you read clearly from a certain KAPTEN "Your reservation is confirmed, your driver will arrive at 3.07 pm".

In 30 seconds, you are reassured, informed and ready to go. Immediacy and proximity are two concepts on which these transport applications have relied, and we obviously agree with them.

For each application its SMS

Other than confirming a reservation, SMS is a tool that can be perfectly combined with other needs. For example, Lime, which has revolutionised transport with its thousands of scooters at our disposal, has made good use of it.

The application has found the best way to authenticate its users without them having to fill in a long form or click on a link in their mailbox (which already contains 4,534 unread mails) and this way consists of 3 small letters: the OTP.

The SMS OTP (One-Time-Password) is a message containing a one-time code allowing users of a service to identify themselves. For applications, it is the number one way of registering users and guarantees that it is really them behind the registration. In the world of transport, it is a type of SMS that is frequently found for its convenience and immediacy.

In fact, at smsmode, all OTP shipments are placed on the ultra-priority channel , because we know that a user waiting for a code to perform an action is a bad thing for you. By choosing smsmode , you can be sure that your code will arrive in 2 seconds.

Why choose smsmode for your SMS/push notification strategy?

In recent years our clientele has been diversifying. Today, half of our customers are from the start up sphere. In the face of this, it was necessary to adapt as quickly as possible in order to meet your particular needs.

With 15 years of expertise in the mobile messaging industry, our teams will be able to help you in the best possible way to establish your mobile strategies for your SMS marketing campaigns and for your notification communications/ APPOINTMENT reminder, order confirmation, etc...

Available to you:

  • SMS notification: inform, warn, call back. Organizational tool but also very effective loyalty that you can quickly program via our API.
  • SMS marketing: A real "booster" for your strategies, SMS marketing is a long-term investment. It can be used to promote an event, disseminate offers and promotions, and raise your company's profile.


Keep in mind that SMS is your new digital ally, it offers you a dynamic image at a lower cost! There's plenty to fall for! Several hundred start ups already trust us! As proof, we have been supporting Doctolib since its inception, which has revolutionized the medical appointment scheduling industry. We also work with Foodchéri, the Food application that delivers delicious meals.

So many references that have and continue to forge every day our expertise and our know-how!

Our team advises you...

Are you interested in our services? Our sales and technical teams are at your disposal to answer all your questions about our SMS solutions and to benefit from SMS campaign implementation tips.

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