Extend the reach of RCS with SMS failoverRead the article

Extend the reach of RCS with SMS

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Increase the scope of RCS with SMS failoverRead the article

Increase the reach of RCS with SMS failoverRead the article

Increase the reach of RCS with SMS . Find out more.

Casavo: revolutionizing the real estate sales experience

Casavo, formerly Proprioo, is a new-generation European real estate platform, offering a simplified and transparent experience for buying and selling property. With this in mind, Casavo uses SMS to confirm appointments made with its consultants, for effective follow-up and strengthened customer relations. 

SUMMARY

What is Casavo?

Founded in Italy in 2017, Casavo is a European real estate platform that facilitates transactions between private individuals thanks to technology. After acquiring Proprioo in 2022, Casavo expanded its offering in France, proposing services such as guaranteed sales, online valuations and personalized support throughout the real estate process. Present in several major French cities, Casavo stands out for its transparency, efficiency and customer-centric approach.

SMS usage at Casavo

Casavo uses SMS confirm appointments between between customers and their real estate consultants. When a customer makes an appointment via the platform, an SMS is automatically sent to confirm the date, time, location and contact details of the consultant. This approach ensures clear and rapid communication, reducing the risk of misunderstandings or oversights.

The benefits of SMS appointment reminders

  • Reduce no-shows: a simple SMS reminder can significantly reduce no-shows and delays, saving time for both consultant and salesperson.
  • Optimized customer experience: the open rate of SMS is around 95%, well above that of e-mail, ensuring that key information reaches the prospect at the right time.
  • Automated process: coupled with the consultant's diary, dispatch is carried out without manual intervention, freeing up time for prospecting and support.
  • Professional branding: a clear, short message sent under the brand's identity, reinforcing the agency's credibility.

By capitalizing on simple but targeted SMS confirmations and reminders and the easy installation of the smsmode© Google Calendar pluginplugin, Casavo streamlines the sales process, optimizes its consultants' diaries and improves customer satisfaction - an approach that can be replicated by any real estate agency wishing to optimize its communications.

WHITE PAPER

Google Calendar module documentation

This free documentation explains all the steps involved in adding SMS appointment and booking reminders from Google Calendar.