Mobile messaging for your logistics logistics operations
Communicate and notify drivers, suppliers and customers in real time. Save time, optimize logistics coordination and transport management, reduce your workload and achieve economies of scale.
THE TRUST OF YOUR FAVORITE COMPANIES
The benefits of mobile messaging for the logistics sector
Improve dialogue between teams
Optimize your operations with efficient business communication and essential information for routing or inventory. Eliminate time-consuming tasks for your staff, confirm deliveries.
Secure your logistics management
Communicate while preserving the confidentiality of personnel numbers, verify the identity of a recipient, validate sensitive steps. smsmode© provides all the tools you need to secure your logistics.
Benefit from a universal channel
With SMS, your logistics communications reach your staff and customers in any situation. This channel, natively present on all telephones, is functional regardless of country or Internet coverage.
Automate shipping and delivery and delivery notifications
Increase customer satisfaction and streamline your processes
Integrate messaging directly into your system. Automation offers a solution for freight management and transport communication that lowers your hourly cost and improves your image. Send notifications when stock is inbound or outbound, for delivery, status updates and release codes... automatically. Â
API
Implement dispatch in your application and choose the queries best suited to your sector with our team of experts.
ERP & CRM connectors
Select the plugin that integrates with the tools you use every day and activate notifications in just a few clicks.
No-Code plugin
Integrate our service into over 5,000 software applications with Zapier. Easily configure automations.
Simplify coordination while guaranteeing the highest level of safety
Benefit from a committed partner
smsmode© strengthens your processes by integrating security, confidentiality and resilience into every layer of its solution. Our sum is 100% RGPD compliant and equipped with a security policy that meets the highest industry standards (ISO 27001, ISO 27701, HDS).
- Message encryption & server redundancy
- Data sovereignty (stored and retained only in Europe)
- Optimal ISS level (ISO 27001 certified)
Courier services for logistics
Switch to AI-assisted AI-assisted customer service
Use WhatsApp, your users' favorite messaging app, to boost your customer service. You can also plug in a WhatsApp virtual assistant to listen to your users 24/7 and cut costs considerably.
Chatbots reduce processing time by 40% (Natixis) and increase customer satisfaction by 62% (Oracle).
Authenticate users with the SMS
Secure the transport and delivery experience, for drivers and customers, with two-factor authentication. Validate delivery and pick-up with a single-use code. Detect fraud and protect your businesses and logistics services against unauthorized access with number verification and 2FA (2 factor Authentication).
Just chat
Minimize missed appointments, delivery attempts and support costs. Communicate with your entire team to ensure smooth operations.
Let your customers confirm or reschedule an appointment, transport a delivery or organize a return from the channel of their choice. With the help of SMS responses, a conversation or a call exchanged with customer service.
Ensuring the confidentiality of exchanges
With Mobile masking, your employees and customers can communicate by phone while masking both numbers. Promote transparent, timely business communication with a solution that keeps data confidential.
Alert you to sensitive activity
Inform customers of important account activities via SMS, an authenticated channel (the phone number is a guarantor of identity). Examples include low balance alerts, password resets and bill reminders.
Companies that use SMS successfully
- Eliminate manual tasks
- Streamline your logistics operations
- Save time and money
Mobile messaging services simplify coordination between drivers, suppliers and customers, saving time and increasing operational efficiency. Eliminate time-consuming tasks on a large scale, reducing staff workload while saving money.
Create your free account
Try out our platform and benefit from 20 free, no-obligation test messages.