Mobile messaging for e-commerce
Increase your store's conversion rate, improve the user experience, and build brand trust online with messaging channels (SMS, RCS, social) that fit perfectly into your customer journey, regardless of your industry.
THE TRUST OF YOUR FAVORITE COMPANIES
Boost your revenue, excel in customer relations
Re-engage your consumers to boost your revenue
Haven't made a purchase in a while? Abandoned your shopping cart before checkout? Revive your customers' interest in your online store by sending them a reminder that they're just a few clicks away from completing their purchase. SMS RCS have many advantages over email when it comes to customer loyalty and follow-ups. Checking your phone is part of everyday life, so mobile messages offer unbeatable reach and customer availability.Â
Promotional messages
74% of customers make purchases based on customer experience (Forbes). To communicate your offers, promo codes, contests, orannounce sales via SMS, opt for apersonalized messaging campaignthat is doubly enriched with data rather than media and links.
Loyalty messages
This is a fundamental principle of customer loyalty and marketingstrategies: retaining customers costs five times less than acquiring new ones. Utilize the advantages offered by an SMS RCS campaign to build customer loyalty. Customer onboarding, birthday offers, invitations to VIP events... Send personalized messagesto your customers.Thesesmall, appreciatedautomations create a bond and are likely to maximize loyalty and trigger purchasing behavior.
Inform throughout the customer journey
Add a range of direct, non-intrusive messages to your existing strategies. Perfect for authenticating anonline account, confirming a payment, order , or delivery,informing customers of achange, ornotifying them of apickup at a collection point. Customer information is the foundation of all loyalty strategies.Â
Boost your customer relations and marketing with a multichannel approach
consumers abandon their shopping carts before completing their orders
Baymard
Revive abandoned baskets
Optimizing conversion is the key to success in e-commerce. When you consider that 7 out of 10 shopping carts do not result in a purchase, it seems clear thatsolving the problem of cart abandonment offers a huge business opportunity. SMS the perfect channel for reducing the rate of abandoned carts, and evencapitalizing on it.Its impressive KPIscan make abandoned cart recovery even more effective.
A flexible and competitive solution
smsmode© offers you a range of customized solutions that adapt to your needs and the complexity of your digital ecosystem. Whether you simply want to manage your campaigns SMSWhether you want to integrate professional messaging into your CMS or CRM, or build a messaging solution that is fully integrated into your system, our experts will help you find the ideal solution to support your growth.
- Direct operator connections
- Traffic SMS uptime: 100%.
- Payment by consumption
API SMS
Full and efficient integration of mobile messaging and its benefits into your system (CMS, database, CRM) thanks to our Rest or HTTPS APIs.
Plugin SMS
A suite of plugins and connectors to integrate SMS just a few clicks with your CRM, ERP, or any type of application in "no code" mode with Zapier.
SaaS Platform
An online platform that is quick to learn, allowing you to easily and efficiently send SMS campaigns without any development.
Engage your customers, lower your acquisition costs
Faced with rising acquisition costs, increasingly fierce competition, and increasingly volatile customers,e-commerce sites need to be able to activate new levers for growth. Mobile messaging, SMS , offers numerous solutions.
Marketing
Instant, direct, and with an open rate of 97%, SMS a powerful marketing channel for your store.
- Quick message, read within 4 minutes of receipt in 90% of cases, ideal for promotional offers, social notifications, stock alerts, etc.
- Unbeatable ROI: the return on investment for SMS 4900% on average.
Notification
Enhance the customer experience and extend it beyond the purchase with notifications to build loyalty.
- Inform customers about their online orders
- Abandoned cart recovery before payment
- Adding stock to the store
- Product reviews
Security
Increase your customers' confidence with powerful security solutions, and gain peace of mind at every sensitive stage of your business.
- Verify identity at a key stage with a one-time password (OTP) sent via SMS
- Securing customer connections to the online store
Examples of SMS e-commerce
smsmode© offers you 60 examples of SMS to help you find the right template for your e-commerce use case
Our customers use SMS
Boost your sales now
Try out our SMS platform and benefit from 20 free test credits, with no obligation.