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Mobile messaging for e-commerce
Mobile messaging for e-commerce
Increase your store's conversion rate, improve the user experience and consolidate trust in your brand with messaging channels that fit perfectly with your customer journey, whatever your business.
THEY TRUST US
Boost your sales,
excel in customer relations
Follow up your users to boost your sales
No purchases in a while? Abandoned shopping cart? Revive and rekindle your customers' interest, reminding them that they only have a few clicks left to finalize their purchase.
Promotional messages
74% of customers buy based on customer experience (Forbes). To send promo codes, competitions or announce sales via SMS, opt for personalized, data-enriched messages .
Send targeted, geolocated messages to highlight promotional offers
Boosting sales performance
Benefit from low unit costs and an attractive ROI from SMS
Keep customers informed throughout
the customer journey
Equip yourself with a range of direct, non-intrusive messages. Perfect for authenticating an account, confirming an order or delivery, informing of a change or notifying a drop-off point.
Boost your customer relations
with a multi-channel approach
Revive abandoned baskets
Optimizing conversion is the key to success in e-commerce. When you consider that 7 out of 10 shopping carts don't lead to a purchase, it's clear that solving the problem of cart abandonment is a huge business opportunity. SMS is the perfect channel for reducing the rate of abandoned baskets, and even capitalizing on it. Its impressive KPIs can make relaunching abandoned baskets even more effective.
An adaptable, competitive solution
smsmode© offers you a range of customized solutions that adapt to your needs and the complexity of your digital ecosystem. Whether you simply want to manage your campaigns SMSWhether you want to integrate pro messages with your CMS or CRM, or build a messaging solution that's totally integrated with your system, our experts will help you find the ideal implementation to support your growth.
A Cloud platform that's quick and easy to get to grips with, so you can send SMS easily and efficiently, with no development required.
A suite of plugins and connectors to integrate SMS in just a few clicks with your CRM, ERP or any other Zapier "no code" application.
Complete, high-performance integration of mobile messaging into your system thanks to our Rest APIs or HTTPS.
- Direct operator connections
- ISO-certified
- Traffic SMS uptime: 100%.
Our customers are successful
Engage your customers, lower your cost of acquisition, stand out from the competition
Faced with rising acquisition costs, increasingly tough competition and increasingly volatile customers, e-commerce sites need to be able to activate new levers for growth. Mobile messaging, with SMS at the forefront, offers numerous solutions.
Marketing
Instant, direct and with an open rate of 97%, SMS is a powerful marketing channel.
ADVANTAGES
A quick message: read within 4 minutes of receipt in 90% of cases, ideal for flash promotional offers, stock alerts, etc.
Automated dispatch: to save time and optimize your marketing efficiency.
Total integration: SMS can be used in conjunction with other channels, such as e-mail and social media, to boost the impact of your campaigns.
Targeted media: allowing you to target specific segments of your audience based on criteria such as purchase history, geographic location, age, etc.
Unbeatable ROI: the average return on investment for SMS is 4900%.
Notification
Enhance the user experience and extend it after purchase with appreciated notifications.
ADVANTAGES
Order confirmation and delivery tracking: Inform customers of the status of their delivery, status updates and tracking numbers.
Abandoned basket reminder: send a SMS to remind your customers of the items they have left on hold, with a direct link to their basket.
Availability notifications: If an out-of-stock product becomes available again, notify customers who have expressed interest in the product.
Product reviews: Encourage customers to leave feedback on the products they have purchased by sending a SMS after delivery.
Birthdays and special events: Send greetings, special offers for birthdays or messages for other special occasions, and show your commitment to your customers.
Security
Increase your customers' confidence with powerful security solutions, and gain peace of mind at every sensitive stage of your business.
Examples of SMS
for e-commerce
smsmode© offers you 60 examples of SMS perfectly adapted to e-commerce use cases
