Chatbot WhatsApp
The power of WhatsApp for customer relations
Plug an assistant into WhatsApp and stay in touch with your users 24/7 with our conversational chatbot developed with fAIbrik. Automatically answer all questions, guide your customers, transmit information in different media (image, PDF, video, sound, link, maps...), redirect to an agent when customer service is open.
THE TRUST OF YOUR FAVORITE COMPANIES
The advantages of the WhatsApp chatbot
Whether your customers need quick information, assistance or a simple chat, our chatbot is at your service 24/7.
A partnership with fAIbrik
Augmented conversational platform based on artificial intelligence and natural language understanding technologies, the startup fAIbrik has developed a turnkey chatbot offering accessible to all customer relations players.
A high value-added customer care tool
Effortlessly improve the customer experience and the feeling of closeness to your brand. Chatbot provides immediate, personalized answers to questions, with increased relevance thanks to its in-depth understanding.
A rgpd-compliant solution
This chatbot solution, developed by French companies, is based on infrastructures that are 100% located and hosted in France, offering a level of service and security guarantee that complies with the requirements of RGPD regulations.
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Discover the power of the #1 instant messaging service for professionals.
WhatsApp chatbot features
With the chatbot, combine the artificial intelligence of a conversational robot with the advantages of WhatsApp messaging to deliver a better customer experience.
Features included
based on artificial intelligence technologies, configurable via a high-performance platform requiring no technical knowledge.
which integrates digital channels other than WhatsApp (Messenger, chat, e-mail, Telegram, etc.) and can be interfaced with your support software (FreshDesk, ZenDesk, Crisp, etc.) and CRMs.
thanks to the module's artificial intelligence, which constantly develops new responses.
by a dedicated, experienced chatbot/callbot team to help you set up conversations and define keywords.
conversational schema, which can be based on your brand's chat history.
answers provided by artificial intelligence, which can be modified and updated at any time in a dedicated customer area.
a connection to real-time data (weather, traffic, etc.), and all WhatsApp functionalities (multimedia content: images, videos, links, documents, PDFs, etc.).
to a human agent (customer assistant, community manager, etc.) triggered by a customer request or chatbot suggestion.
The fAIbrk WhatsApp chatbot automatically detects the language and translates responses instantly. It is also virtually impervious to spelling mistakes, and boasts a comprehension rate of between 70% and 90%, depending on use cases and languages.
Greater autonomy in the management of artificial intelligence responses, choice of tone for the virtual agent (whether or not to be on first-name terms), configuration of opening hours, etc.
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Messages, buttons...This guide brings together the different types of content available via the WhatsApp Business solution.
Pricing
1 assistant included
1 user included
50 conversations per month in production included
2 channels or languages
ADDITIONAL CONVERSATIONS
1.50€
- 2 assistants included
- 2 users included
- 300 conversations per month in production included
- 200 conversations per month outside the production environment
- 2 channels or languages
- 2 external interfaces
ADDITIONAL CONVERSATIONS
1.50€
- 5 assistants included
- 5 users included
- 1000 conversations per month in production included
- 500 conversations per month outside the production environment
- 5 channels or languages
- 5 external interfaces
ADDITIONAL CONVERSATIONS
1.00€
- 10 assistants included
- 10 users included
- 3000 conversations per month in production included
- 3000 conversations per month outside of the production environment
- Unlimited number of channels or languages
- 10 external interfaces
ADDITIONAL CONVERSATIONS
€0.67