Chatbot WhatsApp

Chatbot Whatsapp
The power of WhatsApp for Customer Care!

With our conversational chatbot offer developed with startup fAIbrik, plug in a WhatsApp virtual assistant to be in touch with your users 24/7. Automatically answer all their questions, guide them in their choices, send them information in different media (image, PDF, video, sound file, link or maps) or redirect them to a real agent when customer service is open.

PRODUCT SHEET
THE CHARACTERISTICS OF THE WHATSAPP CHATBOT

INCLUDED FEATURES

Integrating a WhatsApp chatbot combines the artificial intelligence of a chatbot with the benefits of WhatsApp messaging to provide a better customer experience for users' most frequently asked questions.

  • A complete and efficient virtual conversational agent solution based on artificial intelligence technologies that can be configured through a high-performance, turnkey and immediately operational platform.
  • A powerful multi-channel module that builds on the power of WhatsApp messaging, integrates other digital channels (Messenger, chat, e-mail, Telegram, etc.) and can be interfaced with your ticketing software (FreshDesk, ZenDesk, Crisp, Hubspot, etc.) and your CRMs.
  • A comprehension rate for questions in the order of 70% to 90%, depending on usage and language, and being almost insensitive to spelling mistakes.
  • Continuous and permanent improvement, thanks to the artificial intelligence of the module which permanently develops new answers.
  • An accompaniment included by a dedicated team with a strong experience in setting up chatbot/callbot, in order to structure and prioritize the conversations and the definition of keywords.
  • A simple and ultra-fast conversational schema setup, which can be based on your brand's chat conversation history.
  • Autonomy in the management of artificial intelligence responses, which can be modified and updated at any time in a dedicated customer area.
  • Intuitive answers with multiple-choice questions, initial menu configuration, real-time data (weather, traffic, etc.), and all WhatsApp features (multimedia content: images, videos, links, documents, PDFs, etc.).
  • A setting as close as possible to your brand image with, for example, the choice of the tone of the virtual agent (on first-name basis or not), the configuration of opening hours, etc.
  • Multilingual capabilities with automatic language detection, choice of supported languages and the possibility of automatic translation.
  • A process of dropping out to a human agent (customer assistant, community manager, etc.) integrated either because the customer requests it or because the chatbot suggests it.

 

ASK FOR A DEMONSTRATION

DEMONSTRATION
THE WHATSAPP SMSMODE© X FAIBRIK CHATBOT IN ACTION...

Would you like to test the chatbot live?

Initiate a conversation with our chatbot by sending "Hello" to +33 6 26 01 28 03 on your WhatsApp application or scan the QR code opposite .
and let the virtual agent guide you!

WhatsApp Chatbot Demo

PRICING
CHATBOT WHATSAPP RATES

SELECT CURRENCY

WPCS 2.1.4

Prices in $US, £ and $CA are approximate and based on the application of an exchange rate to the price in Euro.

Demo Offer

excl. taxes per month
  • 1 assistant included
  • 1 user included
  • 50 conversations per month in production included
  • 2 channels or languages
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ADDITIONAL CONVERSATIONS

Offer S

excl. taxes per month
  • 2 assistants included
  • 2 users included
  • 300 conversations per month in production included
  • 200 conversations per month outside the production environment
  • 2 channels or languages
  • 2 external interfaces
ADDITIONAL CONVERSATIONS

Offer M

excl. taxes per month
  • 5 assistants included
  • 5 users included
  • 1000 conversations per month in production included
  • 500 conversations per month outside the production environment
  • 5 channels or languages
  • 5 external interfaces
ADDITIONAL CONVERSATIONS

Offer L

excl. taxes per month
  • 10 assistants included
  • 10 users included
  • 3000 conversations per month in production included
  • 3000 conversations per month outside of the production environment
  • Unlimited number of channels or languages
  • 10 external interfaces
ADDITIONAL CONVERSATIONS

OUR BENEFITS
WHY CHOOSE THE WHATSAPP SMSMODE© X FAIBRIK CHATBOT?

partnership with the chatbot company fAIbrik

A PARTNERSHIP WITH THE FAIBRIK STARTUP

Augmented conversational platform based on artificial intelligence and natural language comprehension technologies, the startup fAIbrik has developed a turnkey chatbot offer accessible to all players in customer relations.

customer care tool with high added value

A CUSTOMER CARE TOOL WITH HIGH ADDED VALUE

The digital experience through a Chatbot allows users to provide a personalized and immediate response to the most recurring responses. This device helps to improve the customer experience and the feeling of proximity with the brand.

EDR compliance

A SOLUTION IN COMPLIANCE WITH THE RGPD

This chatbot solution, 100% developed by French companies, is based on infrastructures established in France offering a level of service and security guarantee that complies with the requirements of the RGPD regulations.

Need more info?
Contact us!