Time2Chat: exchange with your customers SMS unlimited
With Time2Chat, engage your customers in unlimited messaging sessions over 24 hours. Manage continuous interactions, diversify your contact points and offer a reactive, efficient and universal communication solution.
THE TRUST OF YOUR FAVORITE COMPANIES
Why choose Time2Chat?
A new conversational messaging experience.
Cost reduction
Streamline your resources with exchanges via SMS (with or without bots), reducing the need to call customer service. Take advantage of a single, attractive rate per session or per message sent, to initiate a genuine exchange with your customers without generating a cost explosion.
Unlimited messaging
Get in touch with your customers quickly via a channel accessible to all. Keep the conversation flowing and uninterrupted for 24 hours with Time2chat: an app-free channel that removes barriers to adoption.
Flexibility of use
Benefit from a multi-purpose number for numerous use cases (appointments, deliveries, notifications, after-sales service), enabling real-time communication,
increasing customer satisfaction, interaction efficiency and brand loyalty. Each company can have its own number(s) to adapt to each specific need.
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Time2Chat vs . SMS, RCS and WhatsApp
Compare the features and KPIS of these 4 mobile channels at a glance.
Use cases
Appointments
Allow your customers to confirm, cancel or modify appointments (medical, professional, etc.).
Order management
Exchange and offer the possibility of changing the delivery address, confirming receipt or requesting information about an order.
After-sales service/ patient follow-up
Questions about a product, requests for advice, returns, follow-up procedures... Manage your entire after-sales service or follow-up via SMS.
Notification and clienteling
Initiate dialogue by sending notifications of promotions, updates or special offers.
Polls, voting and donations
Improve the quality of a service or get feedback on a product through votes. Encourage donations to a cause.
Lead generation
Qualify the interest of your prospects/leads directly. Receive immediate feedback on your offer or quotation.
How Time2Chat works
Session initiation
The session is initiated either by a message sent by the company, or by an action taken by the customer.
Session duration
Once initiated, the session remains active for 24 hours, allowing unlimited exchanges.
End of session
After 24 hours, the session ends automatically.
DOCUMENTATION
Pricing
10€
0.053€
0.0811€
How do I get a Time2Chat number?
Request your number directly from our experts and benefit from full support, from number assignment to implementation in your environment.
Time2Chat with smsmode©
Numbers by company
smsmode© assigns you one or more 09 numbers to send and receive your messages independently.
API connection
Integrate Time2Chat and all other channels into your environment for smooth, fast, unified messaging.
ARCEP compliance
Compliance with standards and allocated slots for optimal communication and total number ownership.
Technical assistance
Benefit from dedicated support to ensure smooth, seamless integration of your versatile number.
Create your free account
Try out our SMS platform and benefit from 20 free test credits, with no obligation.