Mobile Messaging for the Financial Services Industry
Streamline communication with your customers, protect yourself against fraud, and secure your banking or billing applications with an ISO 27001-certified partner.
THE TRUST OF YOUR FAVORITE COMPANIES
Secure your application and enhance the customer experience
Security
Secure your customers' transactions and reduce the risk of theft, identity theft or fraudulent transfers.
- Securely confirm virtual card transactions
- Securing your customers' data and savings
- Increase customer confidence
Automation
Sign documents, complete the account opening process, and confirm a transfer or login automatically. Streamline customer support with a high-performance chatbot.
- Reduce support costs and workload with a Chatbot available 24/7
- Faster authentication and validation processes
- Electronic signature with probative value (using OTP)
- Secure, automatic document dispatch
Notification
Give your customers the option to receive updates on their account status—no login or app required. Avoid missed appointments.
- Optimize advisor time and reduce time-consuming confirmation calls
- Information on transactions, withdrawals, transfers, new bank card, loan approval, account balance...
- Personalized customer experience
Alerts
Keep your customers informed in real time from an unmissable channel, and reduce the number of calls your advisors have to make.
- Notify us of any high-impact event, such as a ceiling overrun, overdraft or suspected fraud.
- Increase customer satisfaction and appreciation
- Build a caring relationship
- Help Your Clients Achieve Financial Independence
Leetchi has integrated SMS via API into its identity verification processes.
Choose the leader in digital security
Open rate for an SMS within 30 seconds
A phone number is a legal proof of identity
These one-time codes, sent to a personal phone number, verify users’ identities. They therefore protect access to sensitive actions and information and, most importantly, validate an electronic signature ( SMS provide equal assurance regarding both the signer’s identity and the integrity of the signed document). Protect your business and build trust with your users using SMS .
A secure solution
The banking sector needs a solution that is 100% GDPR-compliant and equipped with optimal privacy and security policies to maintain customer trust. smsmode© meets these requirements (ISO 27001, HDS).
- Message encryption
- Data sovereignty (stored and retained only in Europe)
- Maximum SSI level (ISO 27001 certified)
Boost Customer Relationships with Mobile Messaging
Discover the benefits smsmode©
Stay in touch no matter what
Engage your customers at the right time, in the right place, under any circumstances. Text SMS lets you reach anyone, anywhere, and gives your customers the ability to do their banking from anywhere.
Adopt a proactive approach to communication
Is a deadline approaching? Help your clients stay on top of it. Send updates, transfer confirmations, and other helpful notifications to stay ahead of your clients' needs.
Secure your environment
Keep your customers safe with two-factor authentication, and notify them of any suspicious activity through account alerts on their preferred channels. Prevent fraud with secure and seamless OTP verification.
Boost your customer relations
Engage throughout the customer journey. Build lasting relationships right from onboarding with automated scenarios, boost customer service with rich, personalized engagement powered by customer data.
Multi-channel engagement
Boost engagement and conversions with real-time conversations and rich, personalized messaging campaigns on your customers’ preferred channel.
All your communications, secure and unified
Notification, authentication, customer relations, collections… Take advantage of SMS, a versatile channel that reduces calls, costs, and pressure on support while improving customer satisfaction. From one-time passwords to personalized conversations: manage all your messaging needs from a unified platform.
API SMS
From notifications to buyer qualification and conversations, manage all your needs with a single SMS solution.
Plugin SMS
Choose one of our plugins to integrate SMS into your CRM, ERP, or any type of custom-built application SMS a few clicks using Zapier.
SaaS Platform
Take advantage of our easy-to-use SaaS platform to send SMS messages quickly and efficiently, with no development work required.
Our customers use SMS
Create your free account
Try out our SMS platform and benefit from 20 free test credits, with no obligation.