SALESFORCE SMS PLUGIN
Integrate SMS into your CRM processes
Optimize your customer relations by adding the SMS channel to your Salesforce environment. Easily send text messages directly from contact, opportunity or campaign files.
Benefit from more direct, responsive and personalized communication thanks to the seamless integration of SMS with your customer management tools.
THE TRUST OF YOUR FAVORITE COMPANIES
The benefits of the Salesforce SMS plugin
Contextual SMS
From contact, lead, account or opportunity files, send personalized messages based on the sales or marketing context.
Centralized exchange tracking
Each SMS sent is logged in the activity feed of the corresponding Salesforce object, ensuring clear tracking of customer interactions.
Mass SMS campaigns
Create and send grouped campaigns to defined segments via Salesforce lists, while maintaining fine message personalization.
Using dynamic templates
Create message templates with Salesforce variables (first name, appointment date,
order status...) for fast, consistent delivery.
Sending and receiving statistics
Track real-time deliverability rates, failures and responses directly from Salesforce to
measure the performance of your actions.
SMS triggering via workflows
Connect the plugin to your Salesforce automation processes to send messages at key moments in the customer journey (lead creation, status change,
due date...).
Use cases
Commercial relaunch
A prospect hasn't replied to your emails? Send a personalized follow-up SMS .
Customer notification
Confirm appointments, deliveries or quotes by SMS.
Marketing campaigns
Reach your customers with flash offers or instant promotional messages.
Customer support
Send reminders or important information directly to your users' cell phones.
Native integration at the heart of Salesforce
Our solution integrates with Salesforce via APEX, the platform's proprietary language. Thanks to custom APEX classes and HTTP calls to our SMS API, you can send messages directly from your Salesforce objects.
We provide ready-to-use APEX code samples, as well as detailed technical documentation to guide you step-by-step through the integration process. This approach offers perfect compatibility with Salesforce workflows, while guaranteeing performance and scalability.
The SMS plugin integrates naturally into the Salesforce interface, making it intuitive to use. It enables sales, marketing and support teams to send targeted messages without leaving their usual interface.
smsmode expertise© for Salesforce
Smooth user experience
The SMS module is designed to fit seamlessly into the Salesforce environment. From the various CRM objects (contacts, leads, accounts...), sending an SMS is just a few clicks away, with access to history and personalized templates.
Customized technical support
Our team works with Salesforce experts to ensure a robust, scalable integration tailored to your needs. We support you from the initial configuration to the optimization of your SMS strategy.
Safe, compliant platform
Our solution, ISO 27001/27701 and RGPD compliant, is hosted on secure servers in France. We ensure total confidentiality of data exchanged between Salesforce and our SMS API.
Simplify your customer communications with powerful, efficient SMS integration. Contact us for a demo or to access technical documentation.
Create your free account
Try out our SMS platform and benefit from 20 free test credits, with no obligation.