smsmode^©

Discover our company

A major player in mobile SMS communication since 2004, smsmode^© is a platform published by Calade Technologies. Specializing in tools and interfaces for sending A2P SMS messages, the company smsmode^© is one of the leading mobile messaging services in France, offering routing of TEXT MESSAGE, TTS, RCS, WhatsApp & email.

Based in Marseille and member of the French Tech, we provide the tools, interfaces and APIs to send Marketing, Notification or OTP (2FA) SMS. We also manage the reception of SMS via mobile virtual numbers (NVM & SDA) for MO first.

 

Our mission

Listening to customers, smsmode^© has developed plugins for sending SMS via CRM (Adobe CampaignSalesforce, SelligentMicrosoft Dynamics...) and through connectors such as Zapier. We also offer several distribution protocols (SMTP, SFTP & SMPP).

The company smsmode^© has over 10,000 active customer accounts, with a volume of 700 million SMS messages routed in 2020. And our ambition is to send more than 1.5 billion messages a year by 2023.

 

Our expertise

The success of our company comes from the great experience we have in mobile communication and the maximum closeness we have with our customers in order to build real partnerships.

smsmode^© is also Europe's leading provider of medical SMS, with customers such as Doctolib. Accompanying numerous FT120 scale-ups on a daily basis, our aim is to provide the best possible personalized response to our customers' needs. We pride ourselves on our quality of service, and provide you with the tools you need to manage your SMS campaigns and track the performance of your mailings.

As an telecom operator, we exclusively offer direct connections with European telecom operators coupled with backup connections to maintain optimal sending performance: this is one of the company's strengths.

Performance and throughput management are central to smsmode^©. We opted for Bigdata tools such as ELK (ElasticSeach Logstach Kibana) to monitor throughputs, reception rates and average reception times per operator. We also chose the StatusPage tool to broadcast operator performance decreases, and Freshdesk to ensure 24/7 customer support.

 

Our GDPR commitment

The data that passes through our site is fully protected in compliance with the rules of the CNIL and RGPD (General Data Protection Regulation). All data is fully encrypted and stored in our data centres based in France, in Marseille with a redundancy in Paris. This data is treated with the utmost care and is deleted as soon as possible. The fact that we are the leader in medical SMS attests to the fact that the processing carried out on this type of data is compatible with the most important requirements in this area.

As we are registered with the CNIL, we are committed to never using or communicating the data of our clients and their recipients. We are also registered in an ISO 27001 process, and our goal is to be certified by 2022.

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