about smsmode©

smsmode©

Discover our company

A major and historic player in mobile SMS communication since 2004, smsmode© is a platform published by the company Calade Technologies. Specialised in A2P SMS sending tools and interfaces, smsmode© is one of the main mobile messaging services in France offering SMS, TTS, RCS, WhatsApp & email routing.

Based in Marseille and member of the French Tech, we provide the tools, interfaces and APIs to send Marketing, Notification or OTP (2FA) SMS. We also manage the reception of SMS via mobile virtual numbers (NVM & SDA) for MO first.

 

Our mission

Listening to its customers, smsmode© has developed plugins allowing the sending of SMS through CRM (Adobe Campaign, Salesforce, Selligent, Microsoft Dynamics...) and through connectors such as Zapier. We also offer several delivery protocols (SMTP, SFTP & SMPP).

The smsmode© company has more than 10,000 active customer accounts for a volume of 700 million SMS routed in 2020. Our ambition is to send more than 1.5 billion messages annually by 2023.

 

Our expertise

The success of our company comes from the great experience we have in mobile communication and the maximum closeness we have with our customers in order to build real partnerships.

smsmode© is also the leader in medical SMS in Europe, counting among its clients companies such as Doctolib. Accompanying many FT120 scale-ups on a daily basis, our goal is to respond to our clients' needs in the best possible way and in a personalised manner. We pride ourselves on our quality of service and provide you with the tools you need to manage your SMS campaigns and monitor the performance of your mailings.

As an ARCEP telecom operator, we exclusively offer direct connections with European telecom operators coupled with backup connections to maintain optimal sending performance: this is one of the company's strengths.

Performance and flow management is central at smsmode©. We have opted for Bigdata tools such as ELK (ElasticSeach Logstach Kibana) to monitor throughput, reception rates and average reception times per operator. We also chose the StatusPage tool to deliver lower operator performance and Freshdesk to provide 24/7 customer support.

 

Our RGPD commitment

The data that passes through our site is fully protected in compliance with the rules of the CNIL and RGPD (General Data Protection Regulation). All data is fully encrypted and stored in our data centres based in France, in Marseille with a redundancy in Paris. This data is treated with the utmost care and is deleted as soon as possible. The fact that we are the leader in medical SMS attests to the fact that the processing carried out on this type of data is compatible with the most important requirements in this area.

As we are registered with the CNIL, we are committed to never using or communicating the data of our clients and their recipients. We are also registered in an ISO 27001 process, and our goal is to be certified by 2022.

> See our Privacy Policy

WE ARE A MEMBER OF:

GSMA

smsmode member of the French tech

smsmode member of the Mobile Marketing Association France

smsmode innovative business member of the poles

smsmode member of Medinsoft, IT business network

smsmode member of the SCS cluster

The smsmode© services are published by Calade Technologies (IT consulting and training), based in Marseille in the heart of the Belle de Mai media centre, in the Marseille Innovation business incubator.

Head Office & Correspondence Address :

smsmode© -Calade Technologies
Pôle Média Belle de Mai – 37/41 rue Guibal
13003 Marseille – France
Tel.: + 33 (0) 4 91 05 64 63
Fax. : + 33 (0) 4 91 05 50 51