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about smsmode©

smsmode©

Discover our company

A major player in mobile communications since 2004, SMS , smsmode© is a platform published by Calade Technologies. Specialized in tools and interfaces for sending SMS A2P, the company smsmode© is one of the leading mobile messaging services in France, offering routing of SMS, TTS, RCS, WhatsApp & email.

Based in Marseille and a member of French Tech, we provide the tools, interfaces and APIs to send SMS Marketing, Notification or OTP (2FA). We also manage the reception of SMS via mobile virtual numbers (NVM & SDA) for MO first.

 

Our mission

Listening to customers, smsmode© has developed plugins for sending SMS via CRM (Adobe CampaignSalesforce, SelligentMicrosoft Dynamics...) and through connectors such as Zapier. We also offer several distribution protocols (SMTP, SFTP & SMPP).

The company smsmode© has over 10,000 active customer accounts, with a volume of 700 million SMS routed by 2020. And our ambition is to send over 1.5 billion messages a year by 2023.

 

Our expertise

The success of our company comes from the great experience we have in mobile communication and the maximum closeness we have with our customers in order to build real partnerships.

smsmode© is also Europe's leading provider of medical SMS services, with customers including Doctolib. We support numerous FT120 scale-ups on a daily basis, and our aim is to provide the best possible personalized response to our customers' needs. We pride ourselves on our quality of service, and provide you with the tools you need to manage your SMS campaigns and track the performance of your mailings.

As an telecom operator, we exclusively offer direct connections with European telecom operators coupled with backup connections to maintain optimal sending performance: this is one of the company's strengths.

Performance and throughput management are central to smsmode©. We opted for Bigdata tools such as ELK (ElasticSeach Logstach Kibana) to monitor throughputs, reception rates and average reception times per operator. We also chose the StatusPage tool to broadcast operator performance decreases, and Freshdesk to ensure 24/7 customer support.

 

Our GDPR commitment

Data passing through our site is fully protected in compliance with CNIL and RGPD (General Data Protection Regulation) rules. All data is fully encrypted and stored in our data centers in Marseille, France, with redundancy in Paris. This data is processed with the utmost care and deleted as soon as possible. The fact that we are the leading provider of SMS medical data guarantees that the processing carried out on this type of data is compatible with the most stringent requirements in this field.

As we are registered with the CNIL, we are committed to never using or communicating the data of our clients and their recipients. We are also registered in an ISO 27001 process, and our goal is to be certified by 2022.

> See our Privacy Policy

WE ARE A MEMBER OF :

GSMA

smsmode member of French Tech

smsmode member of the Mobile Marketing Association France

smsmode member of innovative cluster company

smsmode member of Medinsoft, IT Business Network

smsmode member of the SCS cluster

Services smsmode© are published by Calade Technologies (IT consulting and training), based in Marseille at the heart of the Belle de Mai media hub, in the Marseille Innovation business incubator.

Head office & Correspondence address :

smsmode© -Calade Technologies
Pôle Média Belle de Mai – 37/41 rue Guibal
13003 Marseille – France
Tel.: + 33 (0) 4 91 05 64 63
Fax. : + 33 (0) 4 91 05 50 51

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