FOODTECH
Mobile messaging for hotels and restaurants

Reinvent hotel and culinary services with mobile messaging. A fast, economical and simple solution that accompanies you from reservation to delivery.

THEY TRUST US

Boost your occupancy rate,
personalize your customer experience

Confirmation & Reminders

Don't lose any more business due to a missed reservation. Send automatic confirmations and reminders to limit last-minute cancellations and increase your occupancy rate.

Automatic confirmation

Scheduled reservation reminder

Save time and money

Customer relations

The customer experience is now at the heart of our concerns. Enhance it with personalized, high-impact communication. Accompany your customers with welcome messages, pre- and post-stay messages, birthday messages...

A universal & direct channel for unmissable information

Customizable, two-way messaging

Better customer relations

Direct marketing

SMS is recognized as the fastest messaging channel with the greatest reach. Use its impact to get your offers and promotions across quickly and in a personalized way.

Real-time communication

An open rate more than 5x higher than e-mails (98%) and a recall rate of 60%.

A fast, customizable messaging channel

Impressive drive-to-web potential

Security

Earn your customers' trust by protecting their data. Prevent account hacking, protect sensitive transactions and make sure your deliveries reach your customers.

An additional layer of security that eliminates 99.9% of account compromise attacks

Secure deliveries

Automatic identity verification (via OTP or Reverse OTP)

A tailor-made tool for
hospitality

Drastically limit
"no show".

The number of no-shows continues to grow. Up to 25% of reservations are not honored each evening (Panorama Group). A simple SMS the day before or on the same day is all it takes to recall each and every reservation.

Bonus: Add a cancellation link to your message so that the table can be released again quickly if your customer is no longer able to honor their visit.

A competitive solution for all your your communications

Benefit from a platform capable of supporting you in the various mobile communication channels you wish to implement.

smsmode^© knows the challenges and needs of FoodTech players. Numerous customers in the CHRD sector (for cafe owners, hoteliers, restaurateurs and discotheque owners) place their trust in us.

A secure solution

Our platform meets all your compliance, confidentiality and security requirements.

100% RGPD-compliant, and equipped with a security policy that complies with the highest standards in force (ISO 27001, HDS).

Reach your customers
where they are are

Everyone has a cell phone, and five out of every six phones sold are smartphones. Your customers are connected. Take advantage of this ubiquity to reach your customers on a device they consult dozens of times a day.

instant communication

Mobile messaging is agile. Capitalize on this agility. There's little chance of your customer retaining offers over time. Use an immediate, relevant message for your last-minute offers: weekends, new cards, Early & Last Booking offers...

A personalized experience

80% of customers buy if the customer experience is personalized (source: Epsilon). Use mobile messaging to offer a tailored experience Sender, variables (name, email, product...) in the text and segmentation offer you complete personalization possibilities ideal for marketing automation.

Enriched messaging
and conversational messaging

Increase engagement and conversions with two-way, augmented messaging offered by new channels(WhatsApp, RCS, Virtual Mobile Number). Dialog in real time, pilot a chatbot, offer rich, personalized media on your customers' preferred channel.

Your mobile communication,
secure and unified

Whatever the level of maturity of your infrastructures, smsmode^© offers you a tailor-made solution. Manage your operations independently and build the messaging solution that's right for you.

Implement mobile messaging using our APIs.