PRIVACY TECH LABEL

The security of your data is our priority.

After an audit of the technical, organizational and legal measures implemented, smsmode^© has been awarded this label in the "Data Processor Compliant Solution" category for a period of 3 years, until March 2025. As the first Saas messaging platform to be awarded the label, this distinction rewards our excellence in terms of privacy as a subcontractor, and supports our customers' commitments as a data controller.

OUR COMMITMENTS

The security of your data

Encryption & Data backup policy

Our Privacy By Design approach is reflected in the encryption of all data processed by our system stored in France in Marseille (INTERXION MRS1) and Paris (SCALEWAY DC4).

Logging of actions performed

Each customer area is equipped with a logbook allowing a follow-up of all the actions carried out on the account, as well as the author of each action since the creation of the account.

Secure source code repository

The source code of our solution as well as our information system benefit from constant improvements and a secure external backup available at all times.

NOT

The Security Assurance Plan details the cybersecurity requirements of our organization and information system. It also serves as a basis for supporting our customers, should the CNIL or another body require an RGPD impact analysis.

P.R.A and P.S.S.I

The Information System Security Plan is communicated to our customers, outlining the actions implemented. The DRP (Disaster Recovery Plan) details the protocol implemented in the event of failure.

A commitment to transparency

Privacy policy

smsmode^© implements strict data protection measures, adapted to the risks and nature of our business. These measures, validated by our DPO, take the form of a strong internal data protection policy, encryption and high-security storage.

CNIL-registered Data Protection Officer (DPO)

smsmode^© has chosen Pint Avocats to take on the role of DPO. Pint Avocats is supporting us in our efforts to comply fully with RGPD obligations. Our DPO advises us on our desire to protect personal data right from the design stage of our solution.

Treatment record

This document, provided by our DPO, attests to our compliance with article 30.2 of the GDPR. This documentation allows us to prove the compliance of our solution with the requirements of the GDPR.

Information procedure

Data passing through our services is constantly monitored. smsmode^© guarantees the existence and effectiveness of procedures that can be triggered immediately in the event of data leakage or loss.

Feasible external audit procedures

In a spirit of transparency, smsmode^© offers its customers the option of having our solution audited by an independent organization. We also carry out annual pentests to ensure the performance of our tools and processes.

Respect of your rights

No data transfer outside the EU

This approach allows us to ensure full GDPR compliance without the risk of one of our suppliers being subject to legislation whose prerogatives would be contrary to the rules set by the GDPR. We can therefore guarantee that data passing through our services will not be transferred outside the EU under any circumstances.

Minimizing collection and processing

The collection of personal data is limited to what is strictly necessary. The data stored are only those relevant to the purpose for which they are processed.

Limiting access to personal data to employees

The data that passes through our platform is anonymized, and its visibility is restricted to only those people who need to ensure that the service is carried out correctly. They are kept only as long as is necessary for the intended purpose.

Total deletion by overwriting data beyond 1 year

smsmode^© allows customers to delete messages and information at any time. Default setting, smsmode^© deletes all messaging histories after one year.

Data import/export functionality

All the data hosted on our platform (messages, reports, contact databases, etc.) can be exported from the client space and can be used by clients in any way they wish, making our service completely reversible.

Tutorials on how to use our platform

smsmode^© provides all its customers with a complete and accessible user guide, so that they can benefit from our solution with a clear conscience.

What is Privacy Tech?

Privacy Tech is a collaborative innovation project to promote privacy-conscious solutions on the Internet.

Its label, awarded in association with AFNOR Certification after a thorough and 100% independent audit, is a guarantee of trust and a tool for promoting French solutions that make data protection a priority.

Since the implementation of the General Data Protection Regulation on 25 May 2018 many compliance solutions have emerged, but nothing could guarantee their effectiveness. The creation of an independent label was therefore vital in shaping the future face of the digital world and enabling businesses to make the right choice.

GOING FURTHER

PrivacyTech label presentation brochure

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