The smsmode© blog
WhatsApp Business x chatbot
You have already implemented the solution WhatsApp Business to your business, you're still hesitating? The following could help you make the right decision or even convince you! Aware of the tool's potential, your smsmode© team has recently formed a partnership with the startup fAIbrik, a specialist in the design of multi-channel chatbots.
The idea? Automate your customer conversations via a conversational bot to save time, staff and money!
The choice of a proven channel
In just a few short years, WhatsApp Business has become one of the most popular channels worldwide. With 2 billion active users per month, the instant messaging application now surpasses its big sister, Facebook Messenger. "Countless" is the adjective that best quantifies the features that will allow you to drive customer satisfaction in real time.
With the fAIbrik chatbot, we add to our services an essential variable in today's customer relationship management: omnipresence. Appointment available 24/7 to provide answers to your customers' most recurring questions.
Proximity at the heart of our strategy
Thanks to the shared experience of our partner fAIbrik in the creation of intelligent chatbots, smsmode© is positioned in the niche of proximity between companies and their users. The WhatsApp Business API can be easily integrated and is intended for all types of customer services (hotels, banks, transport, consumer goods). WhatsApp Business will allow you to get closer to your customers and boost your business.
"WhatsApp has surpassed the 20 million active users per month mark in France in just 10 years. It is the preferred conversational channel to share an "instant" relationship with your customers. Plugging an intelligent chatbot into our WhatsApp Business API is not only an added value but also a necessity for companies who want to build customer loyalty or communicate better with employees. Today, the most important thing is that you are present where your recipients are," explains Fabien Andraud, Head of Sales smsmode©.
The fAIbrik capital gain
Thanks to the years of experience of our partner fAIbrik, with whom we have forged close ties, smsmode© is now committed to bringing you the solution you are looking for: permanent immediacy.
Use now WhatsApp Business plugged to chatbot fAIbrik
Apply for your WhatsApp Business account today and discover the many possibilities this solution has to offer your business.
Our team advises you...
Are you interested in our services? Our sales and technical teams are at your disposal to answer all your questions about our solutions and to receive advice on setting up your campaigns.