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Discover SMS for the medical sector

Sending SMS is the use of communication via SMS for the medical sector (general practitioners, nurses, dentists, midwives, speech therapists, orthodontists, osteopaths, etc.). Several patient service applications are available: automated appointment reminders from the diary, SMS alerts sent during the course of treatment (reminding the patient to take medication, follow a treatment protocol, etc.) or confidential surveys.  

AT THE SERVICE OF YOUR FAVORITE COMPANIES

Sending performance SMS for doctors

SMS is a communication channel that enables healthcare professionals to improve all stages of the patient relationship.  

95%
reading rate of SMS

You can be sure that your confirmation messages at SMS will be read by your patients. It's this open rate that sets SMS apart from other communication channels such as e-mail, whether for information or marketing.

÷4
missed appointments

This is the result of sending confirmations via SMS. With this appointment reminder solution, every company can improve appointment scheduling. The distribution of SMS appointment confirmations is effective in combating missed appointments (doctors suffer 1 to 5 per week). 

85%
of people satisfied with notification SMS

Users want SMS to be informative. More than 4 out of 5 people would like to receive useful and informative SMS messages, particularly appointment reminders. More personal and remarkable than an e-mail, SMS enables a close, personalized relationship with each of your contacts.

LEARN MORE ABOUT
Key notification trends and performance at SMS under the microscope

Find out more about our major study based on 745 million mailings SMS.

SMS notification trends in 2024

An efficient SMS mailing solution for your medical practice

Sending SMS is undoubtedly the simplest solution for any medical practice. And this preventive approach is proving highly effective!
Patient absenteeism from medical appointments bothers 94% of doctors and healthcare professionals. Sending SMS goes further than just solving this problem, by not only reminding patients of an appointment or consultation, but also informing them of any delays or cancellations, or allowing them to cancel their appointment in the event of unforeseen circumstances or impossibility.

Advantages of sending SMS medical

A 4-point look at the benefits of SMS for physicians.

simplified dunning by sms

Simplified appointment appointments by SMS

Send your patient a SMS a few hours before the appointment. Specify the name of the practitioner, the date and time of the appointment and the number to call in case of cancellation. Appointment reminders improve your diary and optimize your schedule.

Medical secretarial work secretarial work

Sending appointment reminder by SMS can be synchronized with your appointment scheduling software (many plugins smsmode© are available), for complete automation. SMS is sent without any manipulation at the time(s) defined during installation (e.g. 48h or 72h before the consultation).

medical secretariat sms
confirmation sms

Request confirmation via SMS

You can ask your patient to confirm his or her attendance by sending a SMS reply which can be consulted directly in your customer account. All last-minute changes and cancellations will be easier to manage. Consultation slots will be freed up automatically and can be reallocated.

Advanced applications for the healthcare sector

A SMS message is perfect for conveying precise, important information. Whether it's a patient protocol to be followed before a procedure or consultation (fasting, taking medication, etc.) or a treatment follow-up reminder (vaccination, taking medication or consultation at regular intervals), everything is available directly on your cell phone, in real time.

advanced application sms

What tools do you need to send SMS ?

smsmode© offers several solutions for sending SMS , suitable for appointment reminders and treatment protocol reminders.

Partner appointment management software

Integrate one of our plugins SMS to add reminders notifications to your CRM, ERP or business application, or use partner appointment management software with whom we have established API connections to add the functionality of sending appointment confirmations by SMS directly into their interface. These include:

Module SMS Google Calendar

Implement SMS in your calendar. This diary solution combines Google Calendar with our SMS mailing service, for simple, automatic appointment reminders via SMS . Our module is totally free and without obligation.) It's a complete solution for notifying appointments via a message on the customer's/patient's cell phone: management of message text, sender, programming of sending time, consultation of responses received or reception statistics, etc.

DOCUMENTATION

Integrate appointment reminders from Google Calendar at SMS

Find out how to automatically send SMS appointment reminders from Google Calendar.

google calendar reminder

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