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smsmode© features

The features
for sending SMS

A set of practical sheets to discover and master all the features of creating and optimizing your SMS campaigns.

SMS mailing to make your messages unique!

You can personalise each of the messages in the same campaign by integrating into the SMS message the information present in the file of each of your contacts according to the principle of direct mail. This free feature allows you toinsert variables (4 customisation fields are available on our platform) and thus communicate in 1to1 with your contacts.

CAUTION :
When you carry out a campaign with mailing, it is important to provide a sufficient number of characters for the insertion of these variables.
For a Pro SMS, when the integration of variables exceeds 160 characters, the messages concerned will be counted as 2 SMS (long SMS).

How do I integrate SMS mailing variables into your customer space?

 

STEP 1: IMPORTING CONTACTS

First of all, you must either import a new contact database with the SMS mailing parameters that will allow you to personalise the message, or check that these parameters are present in the list of recipients already created.
When importing the Excel (.xls) or CSV (.csv) file, the parameters are linked to their type ("last name", "first name", "email", etc.) by selecting the right field for each of the imported columns (see the beginner's guide in the FAQ).

 

SMS Personalization variables-SMS MailingSTEP 2: WRITING THE MESSAGE

To send your personalized SMS, simply personalize the message by integrating the parameters provided in the input field. So, at the point where you want your custom field to appear, mention the name of the SMS mail merge setting that starts with "$" based on this principle:

What are the variables available?


There are 4 of them, implemented natively on your client space:
  • name allows you to integrate the name of your contact
  • firstname (do not accentuate) includes the first name of your contact
  • inserts the content of the Company field of each contact
  • $email integrates the e-mail entered in your contact's file

STEP 3: SEND THE MESSAGE

Your message is now personalized; All you have to do is to fill in the other usual campaign settings (immediate or programmed sending, sender, STOP SMS, etc.) and click on the "Send" button.