focus on
medical appointment reminder by SMS
The medical appointment reminder by SMS is an effective, fast and easy-to-implement practice for reducing the percentage of missed appointments. Medical professionals resort to sending SMS to their patients a few hours before the appointment, guaranteeing a 4-fold reduction in missed medical appointments on average.
Many healthcare professionals (doctors, hospitals, clinics, orthodontists, physiotherapists, dentists, etc.) are confronted with a high rate of missed appointments: the use of medical appointment reminders by SMS enables them to optimize their online schedules and avoid last-minute cancellations or forgotten medical appointments. Sending SMS in conjunction with their scheduling software/solution is the winning solution for healthcare professionals.
MEDICAL APPOINTMENT REMINDERS BY SMS IN FIGURES
This is the result found on the
Missed appointments after sending SMS !
Greatly appreciated by patients,sending SMS reduces the number of missed appointments by a factor of 4 on average (particularly useful for teenagers or appointments made a long time in advance), thusoptimizing the practitioner'sschedule management.
This is the SMS
that are read!
SMS has a readership rate of around 95%, and a number of advantages over traditional email or telephone reminders. With SMS, you can be sure that your appointment reminder will be received and read in real time by the majority of your recipients!
It is the number of people
who like SMS informative
Particularly popular with patients, who see it as non-intrusive, the useful and informative SMS service, including appointment reminders, brings real satisfaction, added value and helps strengthen the special bond between your patient and your practice.
Which SMS features should I use?
- A short and concise message: the 160-character limit obliges you to deliver your information (subject, date and time, name of the practice and/or doctor, time slot of the appointment, possibly the address and telephone number of the secretariat) in a minimum of words. Simple, short and concise are the key words for an effective appointment reminder.
- Message personalization: SMS offers a host of message personalization features (variable insertion (first name, last name, etc.), customizable sender, date and time settings, etc.).
- The possibility of confirming the appointment by SMS response: insert in your message “confirm your appointment by replying YES to 36034” and you will receive directly the confirmation of the appointment online from your client. Clever!
What tools do you need to send SMS ?
smsmode© offers several solutions for sending SMS adapted to appointment reminders:
- online appointment management software partners with whom we have established a partnership. These software packages integrate the "medical appointment reminder by SMS " option linked to their shared diary solution, so that you can automatically send a SMS medical appointment reminder at the defined time(s) (e.g. 48h or 72h before the consultation). From a single online appointment management interface, you can simultaneously manage your appointments and appointment reminders via SMS. These include :
- the “Google Calendar SMS ” module which allows you to add the medical appointment reminder functionality by sending SMS automated based on events noted in Google's online calendar. This way, your Google Calendar will be synchronized with our sending service SMS and will then be a real calendar software solution for efficient online appointment booking. From the configuration between Google Calendar and our services sMsmode done, you have 20 SMS to try this online scheduling and medical appointment reminder solution for free.
LEARN MORE ABOUT THE GOOGLE AGENDA SMS MODULE
DOCUMENTATION
All the steps to integrate SMS from Google Calendar
Our free downloadable documentation describes exactly how to add the appointment reminder feature for healthcare professionals from Google Calendar.
DOWNLOAD FREE DOCUMENTATION - FRENCH
DOWNLOAD FREE DOCUMENTATION - ENGLISH
Our team advises you...
Our team will be happy to answer any questions you may have about using SMS and to help you set up your medical appointment reminder solution at SMS.