Schedule your SMS marketing and appointment reminders
Renault dealers are making double use of SMS to optimize both their marketing and logistics. And it works! With the smsmode© platformplatform, Renault sends automated mass promotional campaigns to their customer base (i.e. to a large number of recipients), as well as unitarySMS messages for appointment confirmations and reminders.
SUMMARY
Renault, a French monument with a global reach
Renault is one of the world's leading carmakers. The company is recognized for its ability to anticipate trends and its commitment to sustainable mobility. In addition to producing passenger cars and commercial vehicles, Renault is a major player in the development of electric vehicles and connected mobility solutions. The group stands out for its constant quest for quality and performance, as well as for its customer-centric approach. Mobile solutions are an ideal tool for optimizing services and customer relations.
What type of SMS sent by Renault?
The SMS information system enables Renault to contact its customers to communicate: appointment reminders or confirmations, notification of the end of an inspection (passed or to be repeated), or special offers or discounts.
The SMS marketing enables Renault to communicate loyalty offers or additional services.
Reminder of upcoming appointments
🔔 Hello [First name], don't forget your appointment at [Dealer name] on [date] at [time]. For any questions or changes, please call us at [phone number]. We look forward to seeing you!
Notification of successful completion of technical inspection
✅ Hello [First name], good news! The technical inspection of your vehicle has been successfully completed at [Dealer name]. You can pick it up at your convenience. Thank you for your confidence and see you soon!
Notification of completion of technical inspection with points to be reviewed
🚗 Hello [First name], your vehicle's technical inspection at [Dealer's name] has been completed, but a few points need servicing. Please contact us at [phone number] to schedule a service. Thank you for your confidence.
Special offer: servicing or technical inspection
🎉 S pecial offer at [Dealer name]! Take advantage of -15% off your next service or technical inspection until [date]. Contact us quickly to make an appointment at [phone number]. See you soon!
Improve customer relationship
By automatically informing your customers about order follow-ups, appointment remindersetc.
- Make your brand accessible to your customers at any time
- Create a regular link with your contacts and boost their satisfaction
- Ensure a better follow-up of reservations, purchases or orders
WHITE PAPER
The SMS website through 9 action sheets
Our free white paper will help you discover the possibilities of notifying and informing your contacts on their mobiles.
