TUTORIAL
Integration guide
of the WhatsApp Business API
Create a WhatsApp Business account in 5 steps with smsmode©.

SUMMARY

STEP 1 :
Contact smsmode©

STEP 2 :
Get a Facebook ID

STEP 3 :
Fill in your company profile

STEP 4 :
Linking the WhatsApp Business smsmode© API with your customer solution1. An API key2. The implementation elements3. Webhook URLs

STEP 5 :
WhatsApp Business account goes live

STEP 1
CONTACT SMSMODE©

Avant de vous lancer dans l’aventure WhatsApp Business, <strong class="color-green">contactez notre équipe qui se fera un plaisir de vous guider. </strong>Comme tout programme officiel, différents accès et validations sont nécessaires afin de pouvoir commencer à utiliser les services WhatsApp Business. Nous initierons ensemble ce process de validation.
Moreover, you will choose with our expert the smsmode© subscription that best suits your needs.
Contact smsmode©

STEP 2
GET A FACEBOOK ID

A Facebook Id corresponds to a Facebook Business account. This account will allow you to access and manage WhatsApp Business messaging functionality.

Sachez que pour cette première étape, vous aurez besoin de <strong class="color-green">renseigner un numéro de téléphone valide de l’entreprise.</strong>
Warning: You cannot use a number that has already been associated with a WhatsApp account, or has never been tested by WhatsApp. In this case, we can provide you with one through our Virtual Number Rental service.

La <strong class="color-green">procédure de création d’un compte Facebook Busines</strong>s est décrite pas à pas.
Create your Facebook Business account

Une fois, votre Facebook Business ainsi créé, doit être <strong class="color-green">approuvé par Facebook.</strong> Cette validation peut prendre 1 semaine au minimum.
You will receive the validation notification directly on the Facebook Business Manager dashboard of your account.

STEP 3
FILL IN YOUR COMPANY PROFILE

Once your account has been created, you will need to fill in your company profile. You will need to fill in the following information:

• <strong class="color-green">Nom de l’entreprise :</strong> Ce nom sera visible par l’utilisateur final.
  Warning: you will not be able to change it later.
  View the guidelines on the company name
• <strong class="color-green">À propos :</strong> Ce texte est diffusé sur votre profil WhatsApp et doit contenir au maximum 139 caractères.
• <strong class="color-green">Description de l’entreprise :</strong> Ce texte doit contenir au maximum 256 caractères.
• <strong class="color-green">Adresse :</strong> Ce champs doit contenir le nom de la rue, le numéro, le code postal, la ville et l’état, avec un maximum de 256 caractères.
• <strong class="color-green">URL de l’image de marque :</strong> L’image, hébergée sur votre propre serveur ou un service d’hébergement en ligne, doit être sous forme “carrée” (sinon elle sera tronquée automatiquement par WhatsApp), doit avoir comme dimension recommandée 500px x 500px ou 640px x 640px pour un poids maximum de 5 MB.

To do this, go to the dedicated page of your dashboard by clicking on "Business Settings", then on "Business Info", and finally below your company name is your "Business Manager ID".

STEP 4
CONNECT THE WHATSAPP BUSINESS SMSMODE© API WITH YOUR CUSTOMER SOLUTION

In order to link the WhatsApp smsmode© API to your client solution, several elements are required:

<strong class="color-green">1. Une clé API</strong>
Our team provides you with an API key that you must then use in your request.

<strong class="color-green">2. Les éléments d’implémentation</strong>
Our team provides you with :

• WhatsApp API documentation,
• NodeJs, PHP, Java, Python, C sharp, Ruby, Scala and C++ code examples,
• a "Postman collection" file: This Postman test tool allows you to use the WhatsApp Business API using the examples provided in this Postman collection file.

These elements allow you to implement WhatsApp Business messaging in your client solution.

<strong class="color-green">3. Les Webhook URLs</strong>
In order for you to receive WhatsApp messages and receipt notifications on your client solution, you must provide us with the webhook URLs (callback URLs) that we set up in your smsmode© API account.

Once you have completed this step, you can carry out a test phase before going into production.

STEP 5
PRODUCTION OF THE WHATSAPP BUSINESS ACCOUNT

CONGRATULATIONS, YOUR ACCOUNT IS CREATED!

Once everything is installed and approved, it's time to start the conversation with your customers!