- SOCLOZ
Enhancing the shopping experience with SMS
SoCloz is an innovative French start-up specializing in point-of-sale digitalization and e-booking management. By integrating SMS into their customer journey, SoCloz enhances the shopping experience by informing customers at every stage of their purchasing process, guaranteeing a smoother, more personalized experience.
SUMMARY
SoCloz: omnichannel transformation
SoCloz supports retailers in the digital transformation of their points of sale. The start-up stands out for its reservation and e-reservation management solution, enabling customers to reserve products online while picking them up in-store. SoCloz offers an intuitive, streamlined interface that helps retailers meet the expectations of modern consumers by combining the physical and digital experience.
Improve customer relations with SMS
As part of its drive to improve customer relations, SoCloz offers its users SMS to keep their customers informed at every stage of the purchasing process. Whether to confirm a reservation, send an appointment reminder or track the status of an order, SMS SMS notifications offer fluid, real-time communication. Thanks to SoCloz, customers can autonomously manage their company's customer experience, reducing uncertainty and increasing customer satisfaction.
The benefits of SMS in customer relations
Automatic SMS messaging, whether for appointment reminders, follow-ups, or order confirmations or availability information, allows you to offer quality service while automating a large part of the tasks. This not only improves the customer journey, but also optimizes team efficiency by reducing follow-up requests or requests for additional information. SMS communication SMS instant access for easier customer engagement.
WHITE PAPER
The SMS website through 9 action sheets
Our free white paper will help you discover the possibilities of notifying and informing your contacts on their mobiles.
Examples of messages used:
[MyStore]
Your order is ready to be picked up in store. Go to [store name] to collect it from [time].
[MyStore]
Thank you for your reservation! A member of our team is waiting for you at [time] to finalize your purchase.