Share :
Introduction
Mobile masking is a technology for anonymising telephone details. By assigning a single-use phone number, you can communicate without having to share your contact data.
Discover this new product, exclusively at smsmode©.
Need to order lunch at the last minute? Need to book a driver without having to hail him in the middle of the street? Digital technology makes these services available in just a few clicks! The applications pick up your customers' contact data here and there. In particular, their telephone number is collected, a precious key to contacting them anywhere, anytime.
These practices result in the uncontrolled disclosure of telephone contact details. You can now get rid of these unnecessary practices by adopting mobile masking!
A solution: mobile masking
Mobile masking is a technology used by both digital and non-digital businesses. The protocol enables the use of a time-limitedmobile virtual number between two parties wishing to communicate. This technique enables the company and its customer toget in touch without ever exchanging mobile numbers.
A telephone number is randomly assigned to each party , and voice calls are permitted for a set period of time, known as a session. Once the session has expired, the numbers can be reassigned to other companies or retained by the company. The anonymity between your company's employee and your customer is total. This improves the customer experience.
How does it work?
For the company: simply contact us to define your needs together. If your business requires the creation ofa point of contact between your customers and your employees, mobile masking is the best solution.
For the customer: Once the action has been carried out on the company's application or website (ordering a meal via Ubereats, booking a cab on Uber), the customer can be recontacted by the company. For the delivery courier example. The customer is then called via a randomly assigned number with a limited lifetime.
Our free offer - features
- Each time you log on, a new number is assigned to your employee and his customer so that they can communicate.
- At the end of the session, this number is recycled by our services and reused by another company.
- Our offer is available worldwide.
- The session length is defined by you.