Reception SMS : Interact with your customers
SMS reception is designed to encourage your customers, patients or employees to respond to your messages SMS ; it helps generate interaction between you and your contacts by creating a "conversation" system. Establish two-way communication (sending SMS & receiving SMS ) and a direct dialogue between customers and your organization.
THE TRUST OF YOUR FAVORITE COMPANIES
Invite your contacts to participate
Whether for business, leisure, logistics or information purposes, the SMS reception enhances the level of service and allows you to benefit from the excellent performance of SMS.
Receive answers SMS in real time
Our SMS reception services provide you with real-time access, 24/7, to responses sent by your customers. You can also export SMS responses to an excel file with a single click.
Send a reply to SMS at no extra cost
There's no surcharge for recipients who reply. The cost of a reply SMS corresponds to the price of a standard SMS . Offer the possibility of an open exchange and create a strong, personalized link with the recipients of your messages.
All answers received in your customer area
The SMS received are recorded and can be consulted directly in your customer area. Our self-service platform has a reply inbox SMS where all incoming replies you have received are archived.
Receiving alerts
by ASF
The Autoroutes du Sud de la France group uses a virtual mobile number and the reception of SMS to offer motorists the possibility of reporting problems at its freeway service areas.
An effective, interactive communication tool for multiple applications
Establish a direct dialogue with your contacts via SMS. A communication channel offering you multiple possibilities for interaction with your contacts.
Customer service available via SMS
Create a regular link with your contacts and increase their satisfaction by offering them the possibility of replying to your SMS communications and sending you their question or info request directly via their mobile.
Receipt of after-sales service requests, exchanges, reservation follow-ups, product reviews, confirmation that information sent by SMS has been read, acknowledgement of purchases or orders sent by SMS, etc. The list of applications is (almost) endless!
Appointment confirmation request
In the appointment reminder message, ask the recipient to confirm his or her presence by replying "YES" to SMS. You can also insert a link to reschedule. You'll automatically receive appointment confirmations and acceptances, enabling you to optimize your schedules.
Games, quizzes, voting or satisfaction surveys
Send a question to your contacts on their phone and ask them to answer you directly via SMS : answers can be full texts, a form (e.g. last name, first name, email and any information you consider important) or simply a keyword (e.g. GAME).
Customer data collection and contact acquisition
You can collect customer data by offering a registration service at SMS via an inbound number. You'll be able to build up your address book and then communicate with them. A SMS inbound subscription service is ideal for creating a mailing list. Whether it's for promotional offers, an information service (for transportation networks, for example), a loyalty program, etc., we've got the right solution for you.
Features, benefits, uses and pricing.
Receive SMS with the solution smsmode©
In order to set up two-way communications, our services are at your disposal to help you manage SMS reception in the best possible way.
Functionality of the SMS response
Free option at no extra cost to obtain replies to SMS. Activate acknowledgement of receipt to be alerted when a reply is received.
API SMS HTTPs powerful
Integrate SMS response functionality into your external application (CRM, e-commerce site, database, mobile application).
Number rental in reception
Collect and manage all incoming SMS messages. Set up personalized scenarios based on keywords and automatic responses when a SMS is received.
Create your free account
Try out our SMS platform and benefit from 20 free test credits, with no obligation.