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Appointment confirmations by SMS

The confirmation by SMS is an increasingly common practice with medical and para-medical professionals but also service companies, beauty or care professionals, etc. It reduces the number of unhonoured appointments by 4.

appointment confirmation

Messages tailored to customers and patients alike

Businesses, franchises, associations or professionals, recruiters... making appointments and managing your calendar are daily tasks, and missed meetings or appointments are a considerable waste of time. Our online SMS platform allows you to send appointment confirmations by SMS to your clients or patients in just a few clicks. Our service is available from our online SaaS platform, via API or as an SMS plugin to be added to your calendar management application. This highly effective appointment reminder optimizes your daily schedule and income. See also our sample SMS appointment remin ders to alert your customers right away.

The advantages of SMS appointment confirmation

Efficient confirmation of

Program your appointment confirmation message in just a few clicks, thanks to our intuitive, easy-to-use platform. Appointment scheduling and your professional agenda will be equipped with proven functionality: reminding your customer/patient of the appointment by sending automated notifications. Simple and effective, you save precious time.

Personalize your messages

SMS offers you a host of features to fully personalize and manage each message sent: automatic insertion of appointment date, time and other variables (surname, first name, etc.), customizable sender. You can set the reminder, date and time directly from your calendar.  

Create templates
for SMS messages

If you regularly send the same RDV confirmation message by SMS, you can create a reminder template, which will enable you to be more efficient and faster, as you will only have to choose the message text already recorded when setting up the SMS. The content will be completed by pre-filled customer variables.

SMS reply to confirm appointment

You have two options for receiving confirmation from the customer or patient after the callback. You can either insert in your messages "confirm your appointment by replying YES to this SMS". and you will receive confirmation of your customer's appointment directly on the platform. smsmode©or include a cancellation/confirmation link in the text to bring up the information in your software. 


SMS appointment reminders are a hit

Reduce missed appointments by 60%.
Appointment reminder SMS API
We're very satisfied with smsmode©'s support for our growth, and in particular its adaptation to our specific needs as a startup.
Thibault Lengyel, nockee co-founder
Call back visits the day before and 2 hours before the appointment
Appointment reminder SMS Zapier plugin

How do I send your appointment confirmation SMS?

We offer several SMS routing solutions for appointment confirmation.

Partner appointment management software

Integrate one of our plugins to add reminders to your CRM, ERP or business application, or use partner appointment management software with whom we have established API connections to add SMS appointment confirmation functionality directly to their interface. These include:

SMS module
Google Calendar

Set up your calendar to send automated SMS messages a few hours before the appointments you've entered. This online diary solution combines Google Calendar with our SMS sending service, for free SMS appointment reminders. Our module is totally free, with no commitment or subscription.) It's a complete solution for professional appointment notification via a message on the customer's/patient's cell phone: management of message text, sender, programming of sending time, consultation of responses received or reception statistics, etc.


All the steps to integrate the appointment reminder by SMS from Google calendar

Our free documentation precisely describes all the steps involved in adding appointment reminders and SMS booking reminders to Google Calendar.

google calendar reminder

SMS appointment confirmation

Key figures

read rate of SMS

You can be sure that your SMS confirmation messages will be read by your customers. It's this open rate that sets SMS apart from other communication channels such as e-mail, whether for information or marketing.

missed appointments

This is the result of sending SMS confirmations. With this appointment reminder solution, every company can improve its appointment scheduling. SMS appointment confirmations are an effective way to combat missed appointments (doctors experience 1 to 5 per week). 

of people satisfied with SMS notification

Your customers want informative SMS messages. More than 4 out of 5 people want to receive useful and informative SMS messages, especially appointment reminders. More personal and remarkable than an e-mail, SMS enables a close relationship and a personalized link with each of your contacts.

Create your free account

Try our SMS platform and benefit from 20 free test credits, with no obligation.

Need more info?
We look forward to hearing from you.