The RCS is now available via API with smsmode©. Consult the doc Our terms and conditions change. More information Nuestras condiciones generales pueden cambiar. Más información I nostri termini e condizioni generali stanno per cambiare. Ulteriori informazioni Unsere Allgemeinen Geschäftsbedingungen ändern sich. Mehr Informationen

Appointment confirmations by SMS

Appointment confirmation via SMS is becoming increasingly popular with medical and para-medical professionals, as well as with service companies, beauty and care professionals, and others. It reduces the number of missed appointments by a factor of 4.

AT THE SERVICE OF YOUR FAVORITE COMPANIES
appointment confirmation

Messages tailored to customers and patients alike

Businesses, franchises, associations or professionals, recruiters... making appointments and managing your calendar are daily tasks, and missed meetings or appointments are a considerable waste of time.

Our SMS online platform allows you to send appointment confirmations to your customers or patients by SMS in just a few clicks. Our service is available from our online SaaS platform, via API or as a plugin SMS to be added to your calendar management application. This highly effective appointment reminder optimizes your daily schedule and revenue. See also our SMS appointment reminder examples to alert your customers right away.

The advantages of RDV confirmation by SMS

Efficient appointment confirmations

Program your appointment confirmation message in just a few clicks, thanks to our intuitive, easy-to-use platform. Appointment scheduling and your professional agenda will be equipped with proven functionality: reminding your customer/patient of the appointment by sending automated SMS notifications. Simple and efficient, you save precious time.

Personalized messages

SMS offers you a host of features to fully personalize and manage each message sent: automatic insertion of appointment date, time and other variables (last name, first name, etc.), customizable sender. You can set the reminder, date and time directly from your calendar.  

Creating message templates SMS

If you regularly send the same appointment confirmation message via SMS, you can create a reminder template, which will enable you to be quicker and more efficient, as you will only have to choose the message text already saved when setting up SMS. The content will be completed by pre-filled customer variables.

Confirm appointment with a reply SMS

You have two options for receiving confirmation from the customer or patient after the callback. You can either insert in your messages "confirm your appointment by replying YES to this SMS " and you will receive confirmation of your customer's appointment directly on the platform. smsmode©or include a cancellation/confirmation link in the text to bring up the information in your software. 

THE SECTORS CONCERNED

How to send SMS appointment confirmations

We offer you several solutions for routing SMS to confirm appointments.

Partner appointment management software

Integrate one of our plugins SMS to add reminders notifications to your CRM, ERP or business application, or use partner appointment management software with whom we have established API connections to add the functionality of sending appointment confirmations by SMS directly into their interface. These include:

Module SMS Google Calendar

Implement SMS in your calendar. This diary solution combines Google Calendar with our SMS mailing service, for simple, automatic appointment reminders via SMS . Our module is totally free and without obligation.) It's a complete solution for notifying appointments via a message on the customer's/patient's cell phone: management of message text, sender, programming of sending time, consultation of responses received or reception statistics, etc.

DOCUMENTATION

Integrate appointment reminders from Google Calendar at SMS

Find out how to automatically send SMS appointment reminders from Google Calendar.

google calendar reminder

Appointment confirmation by SMS

Key figures

95%
reading rate of SMS

You can be sure that your SMS confirmation messages will be read by your customers. It's this open rate that sets SMS apart from other communication channels such as e-mail, whether for information or marketing.

÷4
missed appointments

This is the result of sending confirmations via SMS. With this appointment reminder solution, every company can improve appointment scheduling. The distribution of SMS appointment confirmations is effective in combating missed appointments (doctors suffer 1 to 5 per week). 

85%
of people satisfied with notification SMS

Your customer is looking for SMS information. More than 4 out of 5 people would like to receive useful and informative SMS , especially appointment reminders. More personal and remarkable than an e-mail, SMS allows you to establish a close, personalized relationship with each of your contacts.

LEARN MORE ABOUT
Key notification trends and performance at SMS under the microscope

Find out more about our major study based on 745 million mailings SMS.

SMS notification trends in 2024

Create your free account

Try out our SMS platform and benefit from 20 free test credits, with no obligation.

Need more info?
We look forward to hearing from you.