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Extend the reach of RCS with SMS

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Increase the scope of RCS with SMS failoverRead the article

Increase the reach of RCS with SMS failoverRead the article

Increase the reach of RCS with SMS . Find out more.

Registration Agent RCS

Complete the two forms below and validate your agent.

RCS agent registration form

1- Customer information

1- Customer information

1- Customer information

1- Customer information

1- Customer information

1- Customer information

Test handset (Android /IOS 18.4 and + with RCS/RBM enabled)

Enter a test mobile for the agent

2 - Agent information

Agent name

This name will be visible to users

2 - Agent information

2 - Agent information

Colors

Determine the color of your agent with a minimum contrast ratio of 4.5:1 against white.

2 - Agent information

Agent type

Determine the type of campaigns planned for this agent.

2 - Agent information

Image - 1/2

Customize your agent's appearance. The banner image is displayed when a user visits your company profile. The logo appears when your robot sends a message to a user.

Large banner image (1440 x 448)

2 - Agent information

Image - 2/2

Customize your agent's appearance. The banner image is displayed when a user visits your company profile. The logo appears when your robot sends a message to a user.

Small logo (224 x 224)

2 - Agent information

Activation description

To launch your agent, Google needs to know how many users will interact with it. User consent is essential to approve the agent's launch. Please provide information on how this consent is obtained. If it is given via a website or application, provide the corresponding links.

2 - Agent information

Trigger description

When is the first message sent by the agent to the user? Are messages sent at regular dates/times? Are they triggered by user actions (purchase) or external events (delivery)?

2 - Agent information

Interaction description

What are the agent's primary (frequent) and secondary (less frequent) interactions?

2 - Agent information

Description of deactivation

When a user sends "STOP", your agent must confirm the deactivation and indicate that no further messages will be received, unless reactivated. The agent must recognize "STOP" and its translations.

2 - Agent information

Instructions for accessing the agent

Testers can test your agent with their own devices, or you can provide a video showing its basic functionality and disabling option.

For example, a website where they can send invitations and add numbers. Contact rbm-support@google.com if you need a list of numbers for testing.

2 - Agent information

The video must include a demonstration of the features and the disable option. URLs must be public.

2 - Agent information

Captures are not mandatory, but make it easier to review your agent. URLs must be public.

3- Contact

3- Contact

3- Contact

3- Contact

3- Contact

3- Contact

4- Confidentiality and Terms of use

4- Confidentiality and Terms of use

Validation questionnaire

1- How do you obtain your users' consent to receive messages from your bot?

Explain how consent is obtained. If consent is obtained via a website or application, please provide URL links.

This information is required to publish your bot.

2- What actions trigger messages from your bot to the user?

When is the bot's first message to the user triggered? Are messages systematically sent at the same time and date? Do user actions (clicks, purchases) or external actions (delivery of a parcel, sending of a quote) trigger the bot?

3- How does your bot interact with your users?

Describe here the most common interactions between the bot and users, but also those that are possible even if less common.

4- Describe the messages your bot sends to your user when he withdraws his consent to receive messages?

If a user sends the word "STOP", your bot must reply to confirm that he has withdrawn his consent and will no longer receive messages, unless he grants it again. Once this confirmation has been sent, your bot can only resume sending messages if the user renews his consent. Your bot must be able to identify the word "STOP" and its equivalents in the different languages it supports.