The SMS loyalty tool for customer relations
Sending SMS to build loyalty enables companies to create a regular link with a customer (whether new, regular or inactive), reactivate a relationship or arouse interest, and ultimately strengthen customer loyalty. As part of a multi-channel strategy, SMS offers an often under-exploited potential for building a trusting, personal, customizable and non-intrusive relationship.
THE TRUST OF YOUR FAVORITE COMPANIES
Get closer to your customers.
A mobile marketing strategy based on SMS makes it easy for companies to set up a loyalty program. Benefit from a direct marketing tool to turn your campaigns into a truly targeted message.
In this guide, identify the touch points where SMS improves the customer experience.
SMS in a nutshell
Customer retention
A SMS campaign can help you connect with each of your customers in a very personal way. It also performs very well (high read rate, very good acceptance, etc.).
A low-cost medium
Building customer loyalty costs 3X less than acquiring new ones. With low costs, maximum reach and a much higher ROI than other digital media, SMS is one of the most competitive loyalty strategies on the market.
Increase in sales
A satisfied, loyal customer brings profitability. Launching a loyalty program encourages repeat purchases, up-sell and cross-sell. Building loyalty through marketing communications is a real lever for companies
Successful loyalty campaigns through SMS
Discover the different types of SMS and choose the best option for your business. Build a special relationship with your customers with the SMS loyalty strategy that's right for you.
SMS promotional
Relay all your offers (promotions, private sales, discount codes, etc.) and encourage your customers to buy your products again and again. create traffic at your point of sale (physical or virtual). Make your message the marketing tool for building loyalty in all circumstances.
The SMS notification
Inform your customers by message about your news, upcoming events, delivery, a new item or a new product available... Create a real connection that sets you apart from your competitors.
SMS satisfaction
Your customers' opinions are always valuable. Submitting a satisfaction questionnaire after a purchase, an order or a service allows you to assess your customers' needs and better meet their expectations.
The SMS relaunch
Follow up inactive customers or who abandon their shopping cartInform them about the different stages in their purchasing process, and offer them a discount. SMS is a particularly well-suited channel for renewing contact, offering a 98% open rate for your reminders that other types of message can't match.
SMS birthday or special occasion
Send a targeted message for a customer's birthday, for special occasions such as the festive season, or a key date for your customer. This clienteling approach strengthens the emotional bond with your brand.
SMS loyalty program
Let customers know how many loyalty points they have, what exclusive benefits they are entitled to, or what special offers are available to them as program members. This communication encourages their long-term commitment.
Discover our selection of examples to inspire your first messages.
A loyalty campaign by SMS, in just a few clicks
High-performance services and tools to help you run your campaigns SMS.
SaaS Platform
Produce marketing campaigns by SMS with complete autonomy. Our no-obligation platform offers you all the features you need: contact management, mailing programming, sender and variable personalization, reception statistics, response management, automations...
API REST & Mail | Plugin
Quickly integrate SMS into your application, website or mailbox. APIs and plugins SMS make sending messages an additional feature of the CRM you use every day. You'll be able to send and receive SMS directly in your environment.
Automatic opt-in/out
The perfect tool for a loyalty program, this service is available on all our solutions (API, plugins and platform) and automatically updates your contacts' subscriptions and unsubscriptions. Manage segments based on keywords and send specific messages to each subscriber.
Create your free account
Try out our SMS platform and benefit from 20 free test credits, with no obligation.