Adopt the " SMS " for responsive and effective communication in rental management
The Société Immobilière Grand Hainaut and Habitat de la Vienne have invested in SMS communication for various exchanges with their tenants, using the ERP Prem’Habitat d’Aareon. A winning strategy that they use on a daily basis to notify, alert or follow-up.
95%
SMS s are being read
50x
Cheaper than regular mail
About
Aareon provides property managers with digital solutions to streamline interactions with tenants, suppliers, and employees. Its clients include Société Immobilière Grand Hainaut (SIGH), a social housing provider in the Hauts-de-France region, and Habitat de la Vienne, the leading social housing provider in the Vienne department.
SECTOR OF ACTIVITY
Real estate
COMPANY SIZE
230 employees
CREATION DATE
1982
LOCATION
France
CHANNELS
SMS
INTEGRATION
API • Prem’Habitat ERP
Download the Aareon Case Study for free
Issues
The social housing providers SIGH and Habitat de la Vienne needed to streamline their communication with tenants (regarding unpaid rent, alerts, and appointments) beyond traditional mail, without compromising customer relations.
Automate and improve the reliability of tenant communications using the Prem'Habitat ERP system
(follow-ups, reminders, alerts)
Reduce costs and processing times compared to regular mail
Profits & results
Integrated with the Prem’Habitat ERP system via an API, SMS has established itself as the primary channel for tenant relations, with tangible results:
• 95% of " SMS " are read in just 4 minutes
• 50 times cheaper than regular mail
• < 2 % de taux d'impayés grâce aux relances préventives par SMS
SMS is relevant because of its speed and efficiency.
It is the fastest, easiest way to contact tenants without disturbing them.
Péguy Clairet
Customer Service Representative, Habitat de la Vienne
Create your free account
Try out our SMS platform and benefit from 20 free test credits, with no obligation.