Simplify the rental process with a step-by-step guide that’s 100% guided by SMS
With an innovative car opt-in process that no longer uses the physical key (and the rental counter), Virtuo offers a 100% mobile and contactless rental service.
The mobile phone becomes the digital key, and the associated “mobile only” strategy puts the emphasis on SMS notifications.
+150k
users
6 000
privately owned cars
About
Virtuo offers a reimagined premium car rental experience in six European countries (France, Spain, the United Kingdom, Germany, Italy, and Portugal). It’s a 100% digital and 100% mobile (app-based) customer experience that lets users manage every step of the rental process from a smartphone—from creating a customer account to the vehicle inspection, including remotely unlocking and locking the vehicle.
SECTOR OF ACTIVITY
Automobive
COMPANY SIZE
180 employees
CREATION DATE
2015
LOCATION
Europe
CHANNELS
SMS • OTP SMS
INTEGRATION
API
Download the Virtuo Case Study for free
Issues
With a 100% mobile and contactless rental process, Virtuo needed to reliably and securely transmit critical information throughout the customer journey (location, vehicle access, authentication).
Provide critical information about the rental process in a secure and detailed manner
Secure user authentication using OTP v SMS s during account creation
Profits & results
Used by more than 150,000 users across 6 European countries, the SMS has established itself as the trusted channel for key moments in the rental process:
• 100% message delivery rate—a reliable channel for critical information
• Secure authentication during account creation via a SMS OTP
• A 100% mobile experience rolled out in 6 European countries
Create your free account
Try out our SMS platform and benefit from 20 free test credits, with no obligation.