SMS PLUGIN
Send SMS and transactional SMS from your store
Enhance the customer experience and boost sales with SMS. A SMS plugin makes it easy to send SMS and marketing SMS directly from your Shopify online store. Whether you use a free app, a simple store module, or an API integration, there are several ways to send personalized messages to your customers.
THE TRUST OF YOUR FAVORITE COMPANIES
Why install an SMS pluginSMS Shopify?
SMS the most direct way to reach your customers.
It gives you access to an inbox that isn’t overloaded:
Over 90% of SMS messages SMS opened, with a click-through rate ranging from 6% to 29%. SMS a higher engagement rate than email and many other channels.
In e-commerce, the mobile phone is at the heart of the shopping experience. A message sent at the right time can therefore:
- Reducing shopping cart abandonment
- Increase conversion rates
- Generate more customer reviews
- Enhance your customer journey
Automation tailored for marketing & notifications
Integrating an SMS plugin with Shopify will allow you to automate your order SMS , payment confirmation, shipping and package tracking, delivery, abandoned cart follow-up, and targeted marketing campaigns.
- Create automated promotional campaigns
- Send post-purchase reminders
- Trigger personalized messages based on customer behavior
- Synchronize your data with your CRM applications
Comparison of methods:
How do I send SMS Shopify?
Not all applications work the same way. Here is a comparison of the main integration methods.
| Solution | Store Setup | Technical level | Ideal for | Application integration |
|---|---|---|---|---|
| Via Klaviyo | Installation App from Shopify | Simple | Marketing campaigns | Compatible HubSpot marketing campaigns, Salesforce |
| Via Zapier + SMS module | Installation + Zap | Easy to intermediate | Quick Automation | Connecting to multiple applications |
| Via API REST | Technical integration | Advanced | Custom business logic | Full CRM Integration |
| Via SMPP | Direct connection | Expert | Large volumes | Dedicated infrastructure |
Which solution should you choose?
Looking for a free app to try out quickly? → Marketing module.
Do you need full control over your message flows and sender ID? → API, Zapier, or SMPP.
Different ways to connect to smsmode© to Shopify—it's easy
Via Klaviyo
- Connect Shopify to Klaviyo
- Log in to smsmode© to Klaviyo
- Create your flows
ADVANTAGES
• Quick to set up
• Native e-commerce segmentation
• Advanced marketing logic
• SMS consent management
Via Zapier
- Shopify trigger
- ZAP
- Send SMS the smsmode app©
ADVANTAGES
• No code required
• Fast for proof-of-concepts
• Perfect for internal alerts
• Hundreds of apps available
Via the smsmode API©
- Shopify Flow
- Webhook
- smsmode API©
ADVANTAGES
• OTP/2FA & Real-time notifications
• Fast shipping tracking
• Customized messages with full Shopify data
• SMS RCS available
Installation and Setup of the SMS Plugin
Installation depends on the module you choose, but the basic principle remains the same.
Once set up in your store, you can manage your campaigns directly from your marketing dashboard or through your connected apps.
- Connect smsmode© to Shopify, depending on the method you choose
- Set up your messages
- SMS send SMS based on your customers' actions: order confirmation, abandoned cart reminders, order tracking, promotional campaigns, etc.
- Analyze your results: send rate, deliverability, click-through rate, etc.
Reliable infrastructure: a direct driver of performance
On a Shopify store, every message counts
Sending SMS messages SMS Shopify involves more than just installing an app. The quality of the infrastructure directly impacts your revenue.
A SMS delivery can mean:
• An unconfirmed order
• An abandoned shopping cart that hasn't been recovered
• A one-time password (OTP) that wasn't received
• A frustrated customer
But beyond mere words, this is based on several concrete pillars.
Direct carrier coverage & guaranteed deliverability
Send messages directly through SMS providers SMS over 200 countries worldwide. Reliable international coverage to reach your customers wherever they are, and secure, direct connections that guarantee excellent deliverability.
GDPR Compliance and Regulatory Anticipation
SMS is subject to strict regulations, particularly in France. Managing customer consent, adhering to standards, and ensuring GDPR compliance are not optional. Choosing a European solution allows you to anticipate these changes rather than simply reacting to them.
European alternative to US Shopify apps
Many SMS apps are designed for the North American market. However, the French market has its own rules and requirements. Take advantage of rates tailored to the French market and benefit from direct communication with carriers to ensure the security of your messages.
Another marketing tool for your e-commerce business: the RCS
RCS, the successor to SMS
It offers a verified profile and messages enriched with images, buttons, carousels, and a conversational experience. Like SMS enhances customer relationships and helps you increase your sales and, consequently, your revenue. In addition to SMS campaigns, RCS allows you to:
- Display product images
- Add action buttons
- Create an immersive mobile experience
- Support your WhatsApp customer campaign
Take action
SMS RCS are strategic tools for boosting your revenue and strengthening your customer relationships. Install the SMS plugin that’s right for your business, choose your integration method, set up your text messages, and launch your first campaigns today.
- Improving customer relations
- Increase in revenue
- 20% to 30% recovery rate for abandoned carts
Create your free account
Try out our SMS platform and benefit from 20 free test credits, with no obligation.