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CPaaS by smsmode

CPaaS (Communication Platform as-a-Service) is at the heart of the new A2P (Application to Person) communicationmethods.

All current applications use these solutions to communicate between the user and the end customer via SMS, TTS (Text-To-Speech), SMS OTP (2FA), WhatsApp, push-notification, virtual number, phone calls, etc.

In this article, we invite you to discover the CPaaS services offered by smsmode.

How did CPaaS come about?

With CPaaS comes the issue of omnichannel communication. This trend is emerging with the evolution of customer habits and preferences .

CPaaS responds to the desire to receive the different types of messages no longer through each dedicated channel but via a single solution.

The CPaaS platform is the answer to this demand, turning a wish into a reality. After all, it is simply the direction of modern communication

What is CPaaS?

A CPaaS allows you to add various communication features to your application or website. It requires no traditional hardware or infrastructure and is perfectly suited to your needs. You choose the channel that suits you!

 

Improve the customer experience on its own terms

According to several studies, the market for CPaas solutions is growing rapidly. Some vendors are increasing their revenues by 35% to 75%.

The global CPaas market itself is expected to grow by about 50% by 2021. It is expected to reach an annual turnover of around 4.6 billion dollars.

Fabien Andraud, Head of Sales smsmode :

"A company like Doctolib has integrated our solutions to communicate with patients and doctors according to their needs. The key to success is the appointment reminder by SMS or TTS, which enables telephone numbers to be validated and thus significantly reduces patient no-shows by almost 40%"..

What is the CPaaS added value?

The CPaaS service provides simple, fast and cost-effective access to communication features for calls and text messages . Businesses need to create applications that provide a better user experience and guarantee the anonymity of communications.

These solutions typically include SMS, TTS, number verification via two-factor authentication (2FA) and more . All of these solutions are hosted on the internet, backed up by network connectivity and packaged as application program interfaces (APIs) and software development kits (SDKs) for easy and immediate integration.

At the heart of any CPaaS offering you will find a common theme: the API. An API (Application Program Interface) is a tool that allows applications to interact and share data with each other.

These software shortcuts allow developers to quickly and easily integrate common communication features such as SMS and voice messaging into websites, mobile applications, connected services (M2M), etc.

Why is it important to choose the right partner?

CPaaS providers make it easy for companies of all sizes to develop and integrate communications functionality. A company that offers its services worldwide guarantees you a future on your development.

"Performance, speed, reliability and ease of implementation are decisive factors in choosing a service provider".

CPaaS also offers affordable and scalable pricing models, where the user only pays for the services they need and use, such as SMS, TTS, push-application (whatsApp), push-notification, etc.

The security of your personal data

We strive to provide you with the most secure CPaaS solution for your data. Dreventative actions are put in place in order to stay ahead of the legislation in force. They aim to ensure the security of your personal data.

To help us in our approach, we are accompanied on a daily basis by our DPO from the firm PINT AVOCATS. 

software contact to send campaigns

Our team advises you...

Interested in setting up the SMS? Our sales and technical teams are at your disposal to answer all your questions about our SMS solutions and to take advantage of the advice of setting up SMS campaign.

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