+30% more prospective tenants thanks to an effective SMS strategy
By using SMS, the property management software simplifies, improves and increases the responsiveness of exchanges with prospective tenants.
It becomes the more important given the current high level of rental activity, which generates a huge influx of rental applications for property landlords to process.
+70 000
TEXT MESSAGES SENT PER YEAR
+30%
OF TENANTS APPLICATIONS
5h
GAINED PER RENT
nockee is an innovative French start-up that transform the rental process for property professionals by offering 3 services: a digital inventory of fixtures on a smartphone, simplified candidate selection and a shared agenda.
COMPANY SIZE
2 employees
CREATION DATE
2022
Download the nockee success story
Select the right tenants more quickly
Challenge
nockee looked for a channel for communicating with prospective tenants to support the innovation and effectiveness of its solution for estate agents. There were a number of issues at stake:responding effectively and personally to applicants, facing the frustration of applicants who often only receive a response several days after their application, simplifying the process for all parties involved, offering a one-click viewing appointment and freeing up valuable time for advisers.
Solution
nockee has opted for SMS messaging, which is implemented quickly and easily within its application using the smsmode©. The SMS is sent automatically at various points in the rental process: at the beginning, to invite prospective tenants to fill in their details and finalise their application, then to remind the visits the day before and 2 hours before the appointment.
Benefits
Following the SMS implementation, 70% of applications are now completed on smartphones, offering a unified mobile housing search process. Estate agencies using the solution have seen a +30% increase in the number of prospective tenants finalising their file, and a drastic reduction in missed appointments.
In addition to the benefits for rental professionals, SMS offers a better experience for housing applicants. By offering a more responsive, transparent and qualitative process, SMS is, in short, a winning strategy.
We are very satisfied that we’re accompanied by smsmode© in our growth, particularly with the adapting to our specific needs as a start-up.
When you choose an SMS sending solution, the first thing you look at is the price. With smsmode©, we get the right price, but also the flexibility and responsiveness of the team.