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Extend the reach of RCS with SMS

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Order confirmation by SMS

Order confirmations via SMS an effective way to keep customers informed about the progress of their orders. Save time by automating your order SMS messages. Boost your company's productivity and strengthen customer trust and satisfaction with SMS

example of order confirmation via SMS

THE TRUST OF YOUR FAVORITE COMPANIES

Why use SMS order confirmation SMS

Save time

Automatic confirmations eliminate the need for phone calls and emails with a link or order tracking code. The speed of SMS delivery SMS information transmission and promotes smoother operations. Save time with automated messages.

Improve operational performance

Automate your confirmations minimizes human error, reduces effort and time spent managing communication. This allows you to send bulk messages and process large volumes of transactions.

Improve customer satisfaction

SMS provides customers with important information following their transaction. By customizing your SMS messages with the customer's first and last name, a thank-you text at the end of a transaction shows the recipient that they are valued and that their needs matter to your company.

The sectors concerned

Sending simple order SMS reassures your customers and strengthens their trust in your brand. Here are some examples of relevant sectors:

E-Commerce

Hotels

Catering

Examples of order SMS

E-Commerce

Hey [Customer name],
Thank you for your order number 1234.
You will receive a message shortly when it is on its way.
See you soon at [Company]!

Hotels

[Customer first name], your order has been received! Thank you for choosing [Hotel]! If you have any questions or special requests, please reply to this message. Have a great trip!

Catering

Thank you [Customer first name] for your purchase.
Your order number 1234 is being prepared and will arrive at your doorstep soon!
See you soon and bon appétit!
[Restaurant name]

WHITE PAPER

More examples of SMS

Discover sample SMS (welcome, reminder, delivery) and get inspired to create the perfect message for your business.

Order confirmation by SMS

98%

click-through rate for SMS

Your order confirmations via SMS read by your customers. SMS out from other channels due to its high open rate, making this message your ally for unmissable communication.

41,6 M

of French people shop online

Three out of four French people over the age of 15 shop online. In other words, no one is missing out. You therefore need to stand out from the crowd, and multichannel mobile communication is a tool that can help you do just that.

65%

of French people place orders from their phones

In 2025, approximately 27 million online shoppers will be shopping from their phones. That's why it's essential to extend the experience to the same device. SMS messages SMS this advantage over email.

98%

click-through rate for SMS

41,6 M

of French people shop online

65%

of French people place orders from their phones

Your order confirmations via SMS read by your customers. SMS out from other channels due to its high open rate, making this message your ally for unmissable communication.

Three out of four French people over the age of 15 shop online. In other words, no one is missing out. You therefore need to stand out from the crowd, and multichannel mobile communication is a tool that can help you do just that.

In 2025, approximately 27 million online shoppers will be shopping from their phones. That's why it's essential to extend the experience to the same device. SMS messages SMS this advantage over email.

How can you automate the sending of order confirmations via SMS

API

Trigger your order confirmation messages automatically from your e-commerce site, ERP, or application.

Plugin

CRM for HubSpot, Salesforce, WordPress, etc., to connect your order confirmation messages to your existing tools.

APIs and Plugins for your SMS order confirmations

APIs provide you with essential features for sending SMS automated sending, bulk or individual messages, automatic addition of variables (code, first name, birthday, link, etc.) or URLs in the message; SMS hand in hand with your CRM or in-house system. Communicate with your customers via messages from your everyday tools. Choose from our CRM plugins or APIs, designed for all your needs: marketing campaigns, notifications, single-use codes, etc.

Create your free account

Try out our SMS platform and benefit from 20 free test credits, with no obligation.

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