Extend the reach of RCS with SMS failoverRead the article

Extend the reach of RCS with SMS

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Increase the scope of RCS with SMS failoverRead the article

Increase the reach of RCS with SMS failoverRead the article

Increase the reach of RCS with SMS . Find out more.

Optimized SMS appointment management

Imacam optimizes patient appointment management with an automated SMS solution. By automatically confirming appointment dates and times, Imacam improves the efficiency of radiology practices while enhancing patient satisfaction.

sms imacam

SUMMARY

Who is Imacam?

Imacam is a group of radiology practices offering high-quality medical diagnostic services. The organization is committed to providing fast, reliable radiology care to its patients, while optimizing the use of its equipment through efficient appointment management.

Imacam uses

Imacam has set up a fully automated system for SMS appointment confirmationusing the smsmode API©. This solution automatically sends confirmation of dates and times to patientsThis automation has not only improved the patient experience. This automation has not only improved the patient experience, but also enabled radiology practices to increase their equipment utilization rates, reducing no-shows and last-minute cancellations by 40%.

Find out how to reduce "no-shows" (absenteeism during appointments)

The benefits of appointment confirmation

Appointment reminders are an excellent way of improving customer relations and reducing absenteeism. It's a widespread practice in sectors sectors such as healthcare. Here's why:

  • Reduced absences: By sending automatic confirmations, patients are better informed of their appointments, reducing absences and optimizing equipment utilization.
  • Accessibility and speed: SMS messages are read almost instantaneously, so patients can quickly receive important information about their appointment.
  • Administrative efficiency: Automating SMS confirmations frees up time for medical staff, enabling them to concentrate on care rather than manual confirmations.
  • Enhanced customer satisfaction: Patients appreciate the simplicity and clarity of SMS communications, which boosts their satisfaction and loyalty.

GO FURTHER

SMS reminders with Google Calendar

You want to implement an SMS appointment reminder, but the API integration is too cumbersome? 

Choose the Google Calendar SMS module

google calendar reminder

Create your free account

Try out our SMS platform and benefit from 20 free test credits, with no obligation.

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