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June 25, 2024 - 3 min read

Communication between agency and temporary worker via SMS

Image by Elsa Paparone
Elsa Paparone

Elsa Paparone

sms for interim

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Introduction

smsmode© is the preferred partner of temporary workers for sending SMS A2P since its creation in 2004. Our mission?

Enable agencies to inform their candidates of offers and follow-up, via SMS, in just one click!

How do temporary employment agencies use SMS ?

Like many companies, temporary employment agencies use sending SMS as a communication tool in its own right. An obvious choice when you consider that it has a much higher a much higher open rate than email (95% versus 12%). 

It's a sure-fire way to reach your target. And SMS is less intrusive than a phone call. That's why this channel is so popular with recruitment companies, especially when it comes to sending out job orders.

Manpower, Adecco, Randstad and Expectra are just some of the big names in the employment world who are already using SMS to support their local branches or manage their recruitment processes from head office - and, by the same token, their relationship with candidates. Startups, which are "uberizing" the model, have also been won over by the maximum responsiveness generated by SMS behind the (very) small screen. StaffBooker, Badakan, Brigad and even UberWorks have already banked on mobile communication.

Through tools for managing applications, schedules and contracts, SMS in the temporary employment sector is at the heart of agency/candidate communication.

GOING FURTHER
SMS or email? The ultimate comparison
Comparison SMS vs Mail

Inform and notify temporary workers

Sending mobile communications as part of the recruitment process can be useful for a variety of needs. Here are just a few examples:

A recruitment company urgently needs a temp for a job? Broadcast a last-second mobile alert to the segment of candidates with the right profile. You can use the "message reply " option to automatically manage your candidates' feedback. Their responses will be stored directly in your smsmode© account, or available via callback URL if you use the API. They can also be easily exported to an Excel file.

SUCCESS STORY
Accelerated recruitment.
Mediflash fills job vacancies 2 times faster thanks to the Mediflash website SMS
mediflash offer alert

Some examples of SMS for the recruitment sector

Confirmation of registration

[SenderID]

Hello [First name], we are pleased to confirm your registration for our temporary employment services. We invite you to complete your profile via your account, in order to optimize your search.

Login.

Job offers alerts

[SenderID]

Hello [First name], we have a temporary replacement for you from Monday July 8 to Friday July 19.

Please call us on Next so that we can validate your application together: 06 xx xx xx xx.

Provision of documents

[SenderID]

Hello [First name], your last pay slip is available in our branches in paper format or can be downloaded from your personal account on our website.

agenceinterim.com

Why choose smsmode© for communication with temps?

smsmode© has supported, and continues to support, the leaders in the temporary employment sector. Our experienced teams are available to advise you on the best way to implement your mobile strategies.

As an agency, you have two options:

Notification SMS

It lets you inform, notify and remind candidates of appointments. But also, and above all, to present your job offers to candidates instantly and with maximum reach. It's a highly effective organizational and retention tool that you can quickly automate via our API or our plugins SMS.

GOING FURTHER
Optimized customer relations. 10 tips for notifying and building loyalty with SMS

In this guide, identify the touch points where SMS improves the customer experience.

 

SMS marketing

A real "booster" for your strategies, SMS marketing is a long-term project. It enables you to promote an event, circulate offers and promotions, and raise your company's profile among interim candidates.

GOING FURTHER
High-performance marketing. 10 tips to maximize the impact of your campaigns SMS

In this guide, identify the contact points where SMS can optimize your advertising campaigns.

 

10 tips to maximize the impact of your campaigns SMS

Adaptable to all your needs, our solution is not only accessible via the smsmode©. You can also manage your mailing campaigns independently. To do so, simply integrate the following directly into your software or website our API SMS. An SDK is available for your development team on our dev.smsmode.com website, and our technical support team is also available to help you with any questions you may have.

Create your free account

Try out our SMS platform and benefit from 20 free test credits, with no obligation.

Need more info?
We look forward to hearing from you.

Filling job vacancies twice as fast thanks to SMS

When Mediflash, a platform for replacement assignments for healthcare professionals, puts people in touch with each other, the stage at which vacancies are advertised is crucial. SMS has been chosen as the essential way for notifying healthcare professionals. That leads to the startup’s great success.

61%

OF ASSIGNMENTS FILLED IN LESS THAN 1 HOUR

+50%

IN SALES SINCE THE USE OF SMS

ABOUT

Created in August 2020, Mediflash is a replacement platform for carers created by carers. Bringing together healthcare establishments and independent professionals for short assignments, their philosophy is to enhance the status of healthcare professionals through better remuneration for the temporary assignments.

SECTOR OF ACTIVITY Medical

COMPANY SIZE

40 employees

CREATION DATE

2020

LOCATION

France

CHANNELS

- SMS

INTEGRATION - Zapier plugin
USE CASES - mission notification

Download the Mediflash success story

You may also, for legitimate reasons, object to the processing of your personal data. If you wish to exercise these rights, please send an e-mail to dpo(at)smsmode.com.

use instant and personalised alerts

Job notification and SMS: the winning combo

Mediflash developed a unique algorithm matching the “caregiver” contact database with the mission criteria (geographical region, duration and hours, etc.). The challenge was tohave an efficient notification channel to alert the group of caregivers defined, and to do the mission as quickly as possible.

The sending of a personalised SMS was chosen. It contains the essential information about the job and a direct link to its full description. From there, the acceptance of the mission is fluid, fast and automated.

The choice of Mediflash for SMS was guided by 2 requirements: firstly, SMS is part of the practices of temporary employment agencies in the health sector. Secondly, SMS is a popular channel and remains the best way to reach the target audience. The result is an improved user experience, with approved efficiency.

Before the introduction of SMS notification, filling an assignment was time consuming. Today, it only takes a few minutes are enough!

While caregivers were initially called up by the Mediflash team, the implementation of an automated SMS notification scenario has resulted in a huge time saving in the dissemination of assignment offers. It also reduced the lead time between the creation of the assignment and the moment it was filled, and improved adaptability to the growing number of caregivers and assignments.

SMS for job notification and alerts SMS for job notification and alerts SMS de notificación de empleo y alertas SMS für die Benachrichtigung und Ausschreibung von Stellenangeboten SMS per la notifica e gli avvisi di lavoro

easily automate text messaging with the Zapier plugin

An automated notification solution in nocode

To do this, Mediflash opted for an implementation of the Zapier X smsmode©. The goal was to set up an integration between their algorithm and the smsmode© routing platform with a nocode approach and stack. Thanks to configuration of an automated workflow on Zapier, this could be done easily. A scenario that starts with the creation of an extraction line generated by the Mediflash algorithm with a list of caregivers to contact and a message to send, which continues with a trigger in Zapier and the transmission of the data to smsmode©.

What is the result? A very quick solution to set up. Thanks to the Zapier plugin, the configuration of the gateway between the Mediflash ecosystem and the smsmode© platform required a minimal configuration. An interconnection particularly adapted with the few “technological” human resources available at the time.

We needed a tool that was ready to use, fast and simple. The implementation of the gateway with Zapier could be done in a few hours.

test SMS sending before bringing it in-house via an API

No-code, a quick win

Interfacing the sending of SMS thanks to Zapier is particularly suitable for startups, especially during their launch phase. As soon as they reach a certain size, a switch to solutions such as the implementation of an API is essential...

Mediflash has made the same observation. While the company is experiencing strong growth and development, it has embarked on a process of migrating all the nocode services it has put in place to on-premises solutions. The current goal is to free itself from third-party tools and technologies and to eliminate intermediaries. This migration is also a way to gain scalability and reduce limitations, particularly in terms of performance.
Thus, the Zapier SMS plugin - and nocode solutions in general - was a quick win and a first step to integrate SMS delivery during the project implementation phase. An excellent testing tool capable to develop robust and powerful automation before integrating the scenario with API calls.