Confirmations of reservations by SMS
Reservations are constantly increasing. Booking travel, transportation, restaurants, accommodation, leisure activities... An SMS confirmation service SMS an opportunity to send reminders, reducing no-shows by a factor of 4. A customer notification message sent at the right time, in real time, creates a close relationship.
THE TRUST OF YOUR FAVORITE COMPANIES
The benefits of SMS booking confirmation
Send the reservation summary by SMS
This message is ideal for the tourism and leisure sectors (hotels, accommodation, tour operators, airlines, transportation, restaurants, tourist and cultural attractions, etc.). Instantly inform your customers of their reservation and offer an optimized experience with a summary that strengthens customer relationship, trust, and memorability.
Give your customers fast access to information
Date, address, phone number, company website, link to modify/cancel... The content of the message gives your customers quick access to all the information they need. Ideal for when they're on the go.
Optimize service organization
Sending SMS booking confirmations saves your teams a considerable amount of time and increases their efficiency in managing bookings. These reminder messages enable customers to manage their reservations independently, and reduce the number of telephone calls and cancellations.
Customer loyalty and relationship management:
9 ways to leverage SMS
Discover all the communication possibilities offered by SMS notification.
Professional services and tools for confirming reservations via SMS
Intuitive integration
Take advantage of an SMS platform or plugins SMS with all the professional features you need to send SMS messages. Choose the solution that best suits your needs. Send your notifications now via our SMS platform, or opt for one of our many CRM plugins and applications.
API solution SMS
Integrate SMS automated sending functionality into your external system or application (CRM, e-reservation site, database, reservation application, etc.). The sending and receiving of SMS is integrated directly via API and can be triggered according to the time(s) defined in the booking scenario.
Booking confirmation by SMS
A few figures.
95%
of campaign readership SMS
÷4
Missed appointments
This is the result of sending confirmations via SMS. With this reminder solution, every company can optimize its fill rate. Sending out SMS confirmations is an effective way of combating cancelled bookings (restaurants experience between 1 and 12 per service).
85%
of people satisfied with notification SMS
Your customer is requesting SMS . More than 4 out of 5 people want to receive SMS , especially reminders. More personal and memorable than an email, SMS a close relationship and a personalized connection with each of your contacts.
95%
of campaign readership SMS
÷4
missed appointments
85%
of people satisfied with notification SMS
You can be sure that your SMS confirmation messages will be read by your customers. This open rate sets SMS apart from other communication channels such as e-mail, whether for notifications or marketing.
This is the result of sending confirmations via SMS. With this reminder solution, every company can optimize its fill rate. Sending out SMS confirmations is an effective way of combating cancelled bookings (restaurants experience between 1 and 12 per service).
Your customer is requesting SMS . More than 4 out of 5 people want to receive SMS , especially reminders. More personal and memorable than an email, SMS a close relationship and a personalized connection with each of your contacts.
10 tips for notifying and building loyalty with the SMS
Discover how to make SMS number one asset in customer relations and identify opportunities to improve the customer experience.
Create your free account
Try out our SMS platform and benefit from 20 free test credits, with no obligation.