The Société Immobilière Grand Hainaut and Habitat de la Vienne have invested in SMS communication for various exchanges with their tenants, using the ERP Prem’Habitat d’Aareon. A winning strategy that they use on a daily basis to notify, alert or follow-up.
in partnership with Aareon & ERP Prem’Habitat
Documentations
smsmode©
A set of product and presentation sheets to provide you with complete information on the range of products and services offered by smsmode©.
PDF AVAILABLE IN ENGLISH, FRENCH AND SPANISH
smsmode© has adopted a responsible development approach that affirms its strong commitment not only to the planet, but also to its employees, partners and customers. At the end of 2022, we were awarded the AFNOR "Engagé RSE" and "Responsibility Europe" labels.
In this report, you'll find our CSR actions in support of our employees, partners, customers and the environment.
smsmode© requires the contact information you provide to contact you about our products and services. You can unsubscribe from these communications at any time. See our Privacy policy to find out more about how to unsubscribe, our privacy policies and our commitment to privacy. You may also, for legitimate reasons, object to the processing of your personal data. If you wish to exercise these rights, please send an e-mail to dpo(at)smsmode.com.
THE BLOG SMSMODE©
April 21, 2023
Continue reading "Dematerialized receipt by SMS: a golden business opportunity for retailers"
THE BLOG SMSMODE©
February 10, 2023
Continue reading "Relaunching Abandoned Shopping Carts: Exploit the opportunity offered by SMS"
Spain's leading real estate portal,
Trovimap has integrated a
2FA (double-factor authentication) step into its estimation service.
A feature that has opened the doors to
lead qualification and
prospecting optimization.
+175 000
PROPERTIES FOR SALE OR RENT
-99%
OF UNQUALIFIED LEADS
À PROPOS
As one of Spain's 3 leading real estate portals, Trovimap offers a simple and effective real estate experience for both private individuals and real estate professionals, with a property search based entirely on location.
COMPANY SIZE
6 employees
CREATION DATE
2014
LOCATION
Spain
Download the Trovimap success story
The Trovimap real estate portal features an estimation tool which, in just a few minutes, allows you to obtain the price of a property and market data (estimated sale and rental price, rental yield, price and market trends, cadastral report, etc.).
At the last stage of the form, the user's contact details are requested to send the report. Validation of the user's mobile number by sending an One Time Password (OTP) by SMS has recently been activated.
We needed a very fast, simple and secure process that would enable us to validate the mobile number entered in the without too much friction.
The aim is tohave accurate, validated telephone contact details to enable the regional sales manager to contact individuals who want to sell their property at short notice.
Theactivation of two-factor authentication on the Trovimap platform is a recent change, after many years of non-validation. It also follows the observation that a significant proportion of accounts created were based on false information and fictitious identities. The technical departmenth gf Trovimap then evaluated several options (including the addition of a captcha).
But it was SMS OTP, with a single-use numerical code sent by text message, that emerged as the quickest solution to implement (via API) and, above all, the most effective in achieving the desired result: verification of the surfer's identity.
Before we introduced SMS OTP, we had around 20% of curious individuals or professionals who didn't want to show their identity. Today, we're almost at zero!
This authentication step counteracts 2 major and common problems encountered by SaaS (Software as a Service) platforms: either the telephone details are "accidentally" wrong due to a typing error, or the user intentionally enters false information.
By adopting a proactive, real-time verification of incoming contacts, carried out by Trovimap itself, it ensures the veracity of incoming contacts' mobile numbers before passing them on to the Sales team. This proactive approach underpins a crucial challenge for Trovimap: quality acquisition , which is closely linked to improving the efficiency of sales prospecting.
Because beyond the strict validation of telephone numbers, the qualification of incoming leads is the guiding principle behind Trovimap's approach. Collecting data - and relevant, reliable, usable data at that - is a basic principle that is essential for sales teams to make the most of it andimprove prospecting. Because, let's not forget, both a lack of information and erroneous data result in lost time, money and ROI.
The issue of lead quality and qualification is central: identifying SQL is now a decisive element in an inbound contact generation strategy.
By adopting lead nurturing via OTP and SMS - which removes and disqualifies the person from the outset - Trovimap has adopted a method that may be radical, but it' s frighteningly effective. From the moment they enter the database, Trovimap and its teams have access to only the most highly-qualified opportunities (MQLs, not SQLs), so that they can concentrate on those contacts with the highest intent and most likely to convert... all by sending a simple text message!
In short, this SMS OTP double authentication process has been approved by the Trovimap team and is now proving to be their best lead capture asset . The only regret today is that they didn't implement it before, so they could have benefited from its advantages sooner!
Documentations
smsmode©
A set of product and presentation sheets to provide you with complete information on the range of products and services offered by smsmode©.
PDF AVAILABLE IN ENGLISH, FRENCH AND SPANISH
With SMS webhook smsmode©With Klaviyo, you can leverage the power of mobile messaging for your promotion, loyalty and retention strategies, directly integrated into your Klaviyo platform.
smsmode© requires the contact information you provide to contact you about our products and services. You may unsubscribe from these communications at any time. See our Privacy Policy to learn more about how to unsubscribe, as well as our privacy policies and our commitment to privacy. You may also, for legitimate reasons, object to the processing of your personal data. If you wish to exercise these rights, please send an e-mail to dpo(at)smsmode.com.
THE BLOG SMSMODE©
January 16, 2023
We all saw an explosion of smishing cases in 2021, 2022 was just a continuation of it. Measures are now being taken by the government to combat all forms of solicitation related to personal training accounts.
You will find below the text of the law that has just been registered in the Official Gazette of December 20, 2022, the date on which its application therefore comes into force.
Continue reading "Commercial canvassing for the CPF is now forbidden"
THE BLOG SMSMODE©
January 10, 2023
Continue reading "Infographic on the use of SMS for the Winter Sales"
THE BLOG SMSMODE©
December 13, 2022
The ambition? To put an end to fraud, smishing and other unwanted calls that plague the lives of mobile subscribers. But this plan is also a new opportunity for professionals, who will be able to fully enter the conversational era.
Continue reading "Canvassing In 06 and 07 Prohibited. Good News For Brands?"
THE BLOG SMSMODE©
November 07, 2022
Continue reading "SMS click-through rates: the complete guide"
THE BLOG SMSMODE©
October 13, 2022
THE BLOG SMSMODE©
June 2, 2023
Continue reading "SMS, the marketing channel that emits the least CO2"
Poiscaille offers subscription-based home delivery or delivery to a relay point of crates of seafood based on the catch of the day.
This fast-growing startup has made SMS a fundamental link in developing and energizing a high-quality customer relationship and experience.
+20 000
ACTIVE SUBSCRIBERS
+6 000
SMS SENT PER MONTH
92%
SATISFIED CUSTOMERS
À PROPOS
Created in 2015 by Charles Guirriec, Poiscaille is the marine version of the vegetable basket: fresh, sustainable, ethical and delivered anywhere in France, in a short circuit. The obligation is: 48 to 72 hours between fishing and delivery to the customer, anywhere in France.
COMPANY SIZE
80 employees
CREATION DATE
2015
LOCATION
France
Download the Poiscaille success story
As a proximity tool “par excellence”, Poiscaille relies heavily on mobile phones to support its customer communication. SMS is used to track shipping incidents, transactional messages such as order reminders, changes of the delivery location following a shop closure, etc. It is also used to send alerts to distribution outlets in case of a missed delivery.
This interactions by SMS are destined to grow with the objectives. By the end of 2023, the number of subscribers will double (as the number of notifications) and Poiscaille will invest in marketing communication. A polymorphic status of the channel makes all its interest.
In the customer journey, SMS is very well suited to contractual and urgent communications and, at the same time, to more retention marketing and acquisition communications.
Poiscaille relies heavily on SMS interactions, because it solves one of the main challenges of interaction management: it makes sure that the message is read and taken into account by the customer in a short period of time. Indeed, thanks to its unequalled reception and reading rates, this channel allows to be direct and to have the guarantee that the message will be received, while email shows delivery failures due to spam filters, low opening rates and a partial adoption by an older population (which represents a significant part of Poiscaille’s customers).
In customer service, it is not easy to hit the target with every message. SMS ensures that the customer reads the information.
Used in different ways depending on the scenarios defined at Poiscaille, SMS replaces email, repeats the information sent by email or, in some cases, completes it. This is the case, for instance, with certain contractual informations is sent proactively, such as the postponement of a delivery or the cancellation of an order, which requires a confirmation of reading by the customer while delivering a long message. Thus, the combination and synergy of email and SMS — including a link to this email — is the best way to contractualise the sending of informationn and offer an optimal customer experience.
Successfully completing the data pivot is the prerequisite to build a truly 1to1 customer relationship.
SUCCESS STORIES
Discover the best success stories of our customers who have run inspiring and successful mobile campaigns. Thanks to our solutions, these companies have made mobile messaging a major asset for their communication strategies.
Virtuo offers a redesigned premium car rental experience in 6 European countries (France, Spain, UK, Germany, Italy and Portugal). Based on its mobile application, this 100% digital and 100% mobile customer experience allows users to manage all stages of the rental process on their smartphone, from the creation of their customer account to the inventory, including the remote opening/closing of the vehicle.
Documentations
smsmode©
A set of product and presentation sheets to provide you with complete information on the range of products and services offered by smsmode©.
PDF AVAILABLE IN ENGLISH, FRENCH AND SPANISH
Two-factor authentication (2FA) has become a widespread way to improve the security of connections or transactions. And the SMS channel is a particularly suitable solution for a 2FA implementation. However, these 2FA SMS must be effective, efficient and delivered globally. And your provider must guarantee a high level of security.
This "best practices" guide will help you choose your partner and how to use a 2FA service.
smsmode© needs the contact information you provide to contact you about our products and services. You may unsubscribe from these communications at any time. Visit our Privacy Policy to find out more about how to unsubscribe, our privacy policy and our commitment to privacy. You may also, for legitimate reasons, object to the processing of your personal data. If you wish to exercise these rights, please send an e-mail to dpo(at)smsmode.com.
THE BLOG SMSMODE©
August 25, 2022
Continue reading "How to keep a responsive SMS contact base (2 steps)"
SUCCESS STORIES
Discover the best success stories of our customers who have run inspiring and successful mobile campaigns. Thanks to our solutions, these companies have made mobile messaging a major asset for their communication strategies.
Oodrive is the European leader in sensitive data management for companies. More than one million people use their:
THE BLOG SMSMODE©
August 3, 2022
THE BLOG SMSMODE©
July 18, 2022
Continue reading "How to set up free authentication on your application"
Webinar
Discover all the webinars smsmode© participated. Full-length videos in which we explain our business, affirm our commitments or share our recent successes.
In this webinar, our experts reveal the challenges, keys and benefits of RGPD certification.
A 45-minute exchange of views, rich in lessons learned, was both an opportunity to explain the need for a solution that protects personal data, and feedback on our teams' achievement of the Privacy Tech label. smsmode©.
we are smsmode©
French mobile messaging platform, market expert and specialist with nearly 20 years' experience, we help French and European brands integrate A2P mobile messaging. smsmode© offers you a multitude of mobile channels (SMS, TTS but also RCS, WhatsApp Business or Verified SMS) for a truly omnichannel strategy.
To learn more about our solutions, contact one of our product managers to discuss.
We will be happy to show you the potential of mobile messaging for your business.
Documentations
smsmode©
A set of product and presentation sheets to provide you with complete information on the range of products and services offered by smsmode©.
PDF AVAILABLE IN ENGLISH, FRENCH AND SPANISH
After an audit of the technical, organizational and legal measures implemented, smsmode© has been awarded this label in the "Data Processor Compliant Solution" category for a period of 3 years, in recognition of the compliance of its practices and the virtuous use of the personal data entrusted to it.
Excellence in privacy as a processor, which supports your commitments as a controller.
smsmode© needs the contact information you provide to contact you about our products and services. You may unsubscribe from these communications at any time. Visit our Privacy Policy to find out more about how to unsubscribe, our privacy policy and our commitment to privacy. You may also, for legitimate reasons, object to the processing of your personal data. If you wish to exercise these rights, please send an e-mail to dpo(at)smsmode.com.
